Customer Electrician

William E Grgurich

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***** ******** ***.

Cleveland, Ohio 44111

Home 216-***-****

Cellular 216-***-****

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Electrician

Summary of Qualifications

• Tested voltage, resistance, and phase angle in circuits, using voltmeters, ohmmeters, and phase rotation indicators to ensure safety upon job completion.

• Addressed customer questions and concerns regarding maintenance and repairs.

• Maintained a customer comeback rate of 0% – no repeat visits for the same mechanical problem – during entire tenure.

• Perfected skill with manual and power tools to ensure repair efficiency.

Relevant Experience

• Oral Communication. Leadership. Problem Solving. Quality and Productivity Improvement.

• Demonstrated ability to meet the needs of patrons, dependable, hard working, reliable, and punctual.

• Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.

• Work well as a team member or independently.

• Use clear, concise communication skills in conjunction with organizational skills to perform daily duties.

• Resourceful, energetic, competent, multi-task and results-oriented.

• Met or exceeded all performance goals to date.

Employment History

Campbell Electric, Brunswick, Oh

Electrician, 1994 – Present

Construct Corps, Tampa, Florida

Electrician, 2011 – 2012

JLW Construction Avon, Ohio

Electrician, 2011 – 2012

Network Electric, Cleveland, Oh

Electrician, 1994 - 2001

Education

Certificate, 2000

Associated Builders and Contractors, Broadview Hts, Oh

Skills

• Cad Weld

• Excellent customer skills

• Able to meet deadlines

• Trouble Shoot

• Blueprint Reading and Analysis

• Wiring

• Tools and Equipment

• Bend Conduit

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