Quality Assurance Manager
Resume:
TERRY WALTERS
Northport, AL ***73
*********.******@*****.***
SUMMARY
Manufacturing professional with a broad range of experience in production management and scheduling, quality assurance and inventory control. Effective leader who promotes team work, communication and focuses staff on meeting/exceed performance standards. Skilled in business analysis and management systems, especially SAP. Successful in leading departments through organizational and operational change. Possesses the agility to easily adapt to business demands. Known for developing and maintaining effective working relationships with internal and external customers.
PROFESSIONAL EXPERIENCE
MANNINGTON MILLS (Mannington Wood Floors), Epes, AL 1993 – 2011
Business Systems Support Administrator (2007 – 2011)
Lead all aspects of inventory management and production reporting applications. Facilitate implementation and updates of SAP in support of Enterprise Resource Planning (ERP). Manage physical inventory. Work with mangers, end users and consultants to ensure integrity and functionality in areas that support business and financial needs. Research and resolve unusual system entries. Conduct business analysis and needs assessments to meet operational demands. Track log yard inventory in conjunction with Procurement Manager. Serve as back-up for production scheduler and manufacturing supervisor.
Served as the subject matter expert on SAP implementation.
Maintain an inventory accuracy rate of 99%.
Production Planning Manager (2005 – 2007)
Handled production planning, scheduling and control. Supervised staff. Determined raw material requirements. Planned purchasing activities to support manufacturing requirements. Maintained accurate and current inventories in conjunction with the Operations Manager and communicated regularly regarding issues effecting production. Scheduled, monitored and adjusted production for all lines based inventory reports and manufacturing activity. Coordinated periodic physical inventory of raw materials to ensure accuracy and managed costs. Compiled documentation on the status of raw materials, production activities, finished goods, and scrap materials. Responsible for coordinating both inbound freight of purchased raw materials and outbound freight of finished products to primary customer.
Researched and implemented procedures to increase the efficiency of out-bound freight resulting in a cost saving in excess of $60K annually.
Quality Assurance, Inventory Control and Scheduling Manager (1999 – 2005)
Planned, coordinated and implemented quality assurance policies, procedures and control functions to improve product reliability and conformance to print specifications and customer/company quality standards. Supervised the staff and activities of the Quality Assurance department. Conducted in-process inspections, audited procedures and inspection processes, and tested products. Coordinated quality process improvement initiatives. Conferred with engineering and manufacturing teams to resolve issues with product design, specifications, materials, and production processes. Resolved customer complaints and handled return issues. Developed and conducted training related to all quality-related matters.
Researched details of a long standing storage contract and determined a billing error had occurred over several years resulting in the recovery of over $30K in costs.
Veneer Processing Manager (1997 – 1999)
Managed veneer processing department. Supervised a staff of 25 employees. Provided skills training and performance and behavior coaching. Coordinated operations with other related departments. Managed department within budgetary requirements including labor and inventory expenses. Maintained equipment. Ensured compliance with safety standards and reporting.
Successfully led department through a major operational/production change that completely revamped the veneer processing function within the company
Timber Accountant/Logistics/Chip Mill Scheduler (1995 – 1997)
Timber Accountant (1993 – 1995)
EDUCATION & TRANING
University of West Alabama, Livingston, AL
BS, Business Administration
Management Certificate for Supervisors from University of Alabama
Six Sigma Green Belt
TECHNICAL SKILLS
SAP
Microsoft Excel
AS400
Yard Master System (raw materials tracking)
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