Management Human Resource

Tiffany S. Shelton

***** ***** **** **.

Apt. ***

Houston, TX 77082

281-***-**** (cell)

281-***-**** (home)

**********@*********.***

Objective: A Human Resource position in the area of payroll, compensation and/ or benefits

Professional Experience:

AT&T,

Internet Assistant, Bellaire, TX 2009-Present

Operates computer terminal to enter, store, and change data files and/or obtain information for reports, charts, letters, and email.

Managed the preparation, maintenance, and control of records, budget information and reports

Complete I-9 forms for new employee’s

Handles payroll, disability and Leave of absence cases

Updates work schedules for employees and prepares schedules for special events and planning purposes.

Committed to time reporting data; perform record keeping requirements and keeps accurate records for individual absences, creation of daily absence reports, service anniversaries, printing and filing payroll sheets, etc.

Managed vacation polling, scheduling and tracking of vacation time for non-management and management employees

Interacts with other departments to provide and obtain information as required

Managed monitoring call management system, which includes breaks, lunches, real time adherence; average handle times and informs management of any events requiring their attention.

Answers telephone, answering inquiries, take messages and relay calls

Follows established office, safety practices and procedures

Completes training as required to meet minimum requirements of the job

Arbitron Inc.,

Research Associate, Houston, TX 2008-2008

Conducted telephone survey both outbound and inbound

Operates a computer terminal

Places outbound calls as required

Answers incoming calls

Alief ISD.

Nutrition Specialist, Houston, TX 2007-2008

Prepare quality food according to a planned menu of tested, standardized recipe.

Serve food according to meal schedule department/Federal policies and procedures.

Operate tools and equipment according to prescribed safety standards.

Handle and record cashier function.

Cashier the serving line.

Handle large amount of cash.

Balancing cash drawer.

Promote teamwork and interaction with fellow staff members and school personnel.

Perform general informational duties.

Processing paperwork.

Pride and Star Learning Center

Teacher, Houston, TX 2006-2007

Tutored kids.

Create classroom activities.

Collected tuition/childcare payments.

Process paperwork

Perform clerical duties

Mailed requested forms.

Ryan’s Steakhouse

Cashier, Houston, TX 2005-2006

Greet customers entering establishment.

Answer customers question and provide information on procedures or policies.

Compute and record totals of transactions.

Receive payments by cash, check or credit cards.

Responsible for balancing cash drawer.

Handle large amount of cash.

Resolve customer complaints.

Route problem accounts.

Perform clerical duties.

Perform general duties.

Process paperwork.

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