Administrative Professional (Office Manager, Admin. Asst.)
Resume:
Artrice Sanders
Wilmington, DE 19809
*******.*******@*****.***
Profile
Dedicated, patient/staff focused administrative professional offering significant experience in self-directed positions requiring effective support, secretarial, and administrative abilities. Proven interpersonal, communications and multi-tasking skills. Adaptable team player recognized for willingness to learn and teach newly acquired skills.
Summary of Qualifications
• Demonstrated administrative expertise in supply purchasing, processing of journal subscriptions and organization membership fees, file management and storage, phone and reception, equipment repair coordination and maintenance of corporate account statements.
• Provided support to Division Director and several surgeons by conducting calendar management, meeting coordination, travel arrangements, schedule for internal and external staff training, mail processing, attendance and vacation schedule management, correspondence, and patient interface.
• Performed secretarial functions including preparing attendance reports, expense reports, spreadsheets, power point presentations, correspondence, and coordination of the Transplant Fellowship program.
• Possess technical proficiency in operating multiline phone systems, copiers, printers, fax machines, computers, and software including MS Office Suite, Lotus Notes, and Word perfect.
Professional Experience
Thomas Jefferson University, Philadelphia, PA-Division of Transplantation Surgery
March 2007 to Present
Office Manager, Assistant to Chair, 2010 to Present
Administrative Assistant, Fellowship Coordinator 2007-2010
• Manage operation and maintenance of office equipment, maintain appropriate quantities of business supplies and maintain cost records and supply sources for all business supplies.
• Created and continue to update written job descriptions for office personnel.
• Developed manual for all business office procedures, resulting in standardized operations.
• Improved coordination of the Transplant Fellowship Program by creating a new database of applicant profiles by listing applicants residency programs, visa status, ECFMG statuses, Step Score completion, and submitted recommendation letters.
• As the fellowship coordinator I have improved the Fellow checklist by developing a database that includes due dates for all surgical logs, credentialing applications, license renewal, log of all recommendation letters, society memberships, and conference attendance.
• Assist in the coordination of the Transplant Journal Club by submitting requests for articles to be presented at meetings, coordination of the use of the conference rooms, coordination of the presenters for the journal club, and coordination of the schedule that hosts 8 different departments within the Division of Transplantation.
Temple University, Philadelphia, PA-Office of the Vice President for Research
IRB Administrative Assistant II, April 2005-March 2007
• Within my first year I improved the invoice pay rate by 60% for all IRB fee's.
• Acted as the liaison for all outside communications with the pharmaceutical companies for research fee payments.
• Respond to all correspondence in a timely manner: prepare and submit correspondence to sponsor corporations and Principal Investigators in relation to their research.
The Consortium Inc., Philadelphia, PA-Children’s Intensive Case Management
Office Manager, August 2000-April 2005
• Provide executive-level support to the Director of the Case Management Unit as well as the Department Supervisor with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines.
• As the department single-person word processing department, provided document management support to 10+ employees in areas of organizational charts, goal charts, correspondence, and other projects.
• Organize the details of special events, travel arrangements, agendas and itineraries.
• Maintain office equipment and order all supplies as needed.
• Coordinate and maintain bi-weekly attendance and annual vacation records on 10 departmental employees.
• Assist employees and supervisor with research / problem solving.
EDUCATION
PEIRCE COLLEGE, Philadelphia, PA
Business Administration, Present
Expected Graduation Date: 6/2012
THOMAS JEFFERSON UNIVERSITY, Philadelphia, PA
General Studies, 09/07-12/2009
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