Operations
Resume:
ANDRE LAMAR HARRIS
Pittsburgh, PA 15206
*****.********@*****.***
OPERATIONS MANAGER
OPERATIONS MANAGEMENT/PROCESS IMPROVEMENT
• Implemented cost-saving measures to reduce material waste, saving millions of dollars.
• Created cost saving initiatives for materials. Saved 30% on new purchases.
• Directed problem analysis initiatives, which improved profitability/client satisfaction.
• Created operational structure to support facilities and equipment management.
• Managed large water facility operations. Maintained water treatment/distribution systems.
• Assists with orientation and integration of new staff into KBR’s culture.
• Manages resources to ensure effective production of goods & resources.
CUSTOMER SERVICE
• Demonstrated ability to meet the needs of large clientele. Provides excellent customer service.
• Able to work as a team player with multiple levels of internal & external clients.
• Reduced customer issue discrepancies to less than 1% by assisting in tracking reengineered warehousing and material flow.
• 2008 Recipient, Certificate of Appreciation from United States Military.
PROFESSIONAL EXPERIENCE
Kellogg Brown & Root-Iraq Contract, Tallil, Iraq 2007 – Present
Senior Operations Coordinator, (2008 – Present)
Expedited processes through military base leadership to assess and meet the base operations needs of the United States military.
• Facilitates mission efficiency by adapting work processes to meet mission requirements and timelines.
• Submits various Operations reports to company headquarters in Baghdad, Iraq; Houston, TX; and Arlington, VA.
• Acts as a liaison to Regional Operations and Special Projects Departments by providing information used in Joint Project Meetings and Awards Fee Evaluation Board meetings.
• Coordinates ground and Mil-Air movement for KBR and Subcontract employees.
• Conducts Human Resource efforts to orientate new employees to the base.
• Performs employee in-processing and out-processing, timesheet processing, cash advance procedures, Entry Control Point & Code of Business Conduct training.
Reverse Osmosis Water Purification Unit (ROWPU) Foreman, (2007 – 2008)
Supervised staff in facilitating daily operations of 180Kgpd water works and water purification initiatives in support of Operation Iraqi Freedom.
• Collected and recorded chlorine and pH level readings for quality control.
• Implemented and maintained all phases of TB MED 577, SOP, SOW, and MSDS regulatory/standards compliance through full scope of operations to include daily and quarterly testing.
• Assessed short-range water needs and executed proactive logistics strategies to maintain reliable potable water supply.
• Wrote water production, point issue and equipment status reports for Supervisor, Manager and KBR Logistics.
• Managed facility operations and maintained water wells, raw water pretreatment systems, RO systems, portable water storage and distribution systems.
• Developed and taught ROWPU operator training programs.
ANDRE HARRIS – PAGE 2
United States Army, Weisbaden, Germany 2003 - 2006
Logistical Ammunition Specialist, (2005 – 2006)
Facilitated critical ammunition logistics vital to operations of forward-base Support Center supporting U.S. Army.
• Conducted comprehensive research and analysis of complex system data to clearly identify, analyze, report, and make recommendations for monthly COSCOM and Multi-National Corps-Iraq review and analysis meetings.
• Identified/stocked ammunition types and managed inventory valued at over $451M.
• Achieved 95% visibility of ammunition accountability by developing and implementing tracking database.
• Provided information to logistician & commander that provided and eliminated troop and equipment safety concerns in obtaining ammunition.
• Reduced customer issue discrepancies to less than 1% by assisting in tracking reengineered warehousing and material flow.
• Improved requisition processing time by developing/instituting written policies and procedures.
Ammunition Supply Technician, (2003 – 2005)
Applied computer technology proficiencies as well as manual records management toward controlling stock and ammunition inventories.
• Processed/scheduled all supply transactions impacting custodial records.
• Edited and controlled all online transactions and transactions from National Inventory Control Points via mail and phone communications.
• Reviewed Material Release Orders for stock data quality assurance.
• Tracked and maintained modification, destruction and demilitarization on ammunition and explosive components at CORP level and during deployment exercises.
• Maintained computerized records of logistical, storage and shipping document data and processed diverse documents, memos, supply forms, standardized transmittal letters, and reports.
COMPUTER SKILLS
Windows XP Pro, Microsoft Office 2003 & 2007, Quickbase, Employment Management Tracking System, Standard Army Ammunition System – Modernization, Strategic Tactical Enterprise Asset Management Maximo Program, Windows Vista
EDUCATION
Central Texas College, Wiesbaden, Germany
Associates Degree in Business Management, 2006
Six Sigma, Green Belt, 2011
Maximo S.T.E.A.M Certification, 2010
FEDLOG, 2011
HONORS/AWARDS
United States Army Iraq Campaign Medal, 2006
United States Army Good Conduct Medal, 2006
United States Army Global War on Terrorism Award, 2005
United States Army Expeditionary Medal, 2005
United States Arm, Commendation Medal, 2004
United States Army Achievement Medal, 2004
United States Army Overseas Medal, 2004
United States Army National Defense Medal, 2004
Certificate of Appreciation, 2003, 2004, 2005, 2006
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