Administrative Assistant

Karen Settles

**** **** ***** ** ****** #*, Palm Springs, CA 92264

Objective I am looking for a position where I can utilize my knowledge and expertise in a challenging position for a well established company.

Experience 2003 – present Glory to God Ministries Cathedral City, CA

Transcriber

• Transcribe church sermons using dictaphone machine.

• Entering close caption for the hearing impaired.

2006–2007 Southwest Plumbing Thousand Palms, CA

Dispatcher

• Schedule and dispatch plumbers to make repairs in the service department.

• Increased service plumbing staff from two to five full time positions during season.

• Typing invoices and GPS tracking on vehicles.

2004–2006 Westin Mission Hills Resort Rancho Mirage, CA

Service Express Agent

• PBX Switchboard – answering incoming calls for 500 room resort hotel and 300 room villas.

• Customer Service.

• Inputting guest requests on computer for other departments.

2001–2003 American Truss Lake Elsinore, CA

Secretary

• Tracking and scheduling deliveries.

• A/P, A/R, Preliminary Notices, Pay Vouchers, Financial Statements, Journal Entries, Sales Tax Payments.

• Organized entire company filing system.

1993–2001 Westin Mission Hills Resort. Rancho Mirage, CA

Administrative Assistant

• Administrative support to Director of Engineering.

• Rideshare Coordinator for 500 employees.

• Automated maintenance program operation and dispatch.

1990-1993 George J. Ritter & Associates, A.I.A. Palm Desert, CA

Secretary

• Administrative support to five architects.

• Typed bulletins, change orders, RFI’s, memo’s, punch lists, job meeting minutes and job specifications.

• Contract billing, progress billing, and time & material billings.

• Blueprinting and construction documents for bidding.

1985-1990 Marine Contractors Fontana, CA

Office Manager

• Payroll and Certified Payroll.

• A/R & A/P

• All job related correspondence.

• Change Orders, Bulletins, Submittals, RFI’s, Purchase Orders, Punch lists, Billings, Pay Vouchers, And Preliminary Notices.

Education 2001–2003 Cypress Junior College Cypress, CA

• Financial Accounting and Computerized Accounting.

• Ballet and Jazz Dance.

Skills Typing 85wpm, Dictaphone, 10-key by touch, Word, Excel, Quickbooks, Maximo, Chief, Construction Partner, DBA & Simon.

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