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Customer Service, Computer skills, Clerical skills

Location:
Texarkana, TX, 75501
Salary:
negotiable
Posted:
March 02, 2012

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Resume:

Mary Pettit

*** * **** ******* ****

Texarkana, TX 75501

Cell # 936-***-****

*.********@*****.***

CAREER OBJECTIVE

To obtain a challenging and rewarding career utilizing my education and experience, while being able to work from home.

EDUCATION

B.S., Criminal Justice

Sam Houston State University, 2008

Minor: Psychology

EXECUTIVE SUMMARY

Texas Department of Criminal Justice Parole Division

New Boston, Texas 903-***-**** Dec 2008 - Sep 2010 and

Feb 2011-present

Typed reports to be submitted to Parole Board in a timely manner, reviewed and checked reports for accuracy, scanned and distributed files accordingly, maintained filing systems, used all general office equipment and answered multi-line phones. Interviewed offenders for parole and compiled information into a detailed report for the Board of Pardons and Paroles. Informed offenders of the Parole Board’s decision on their parole and answered parole related questions from the public.

Victim Assistance Centre, Internship,

Houston, Texas 713-***-**** May 2008 - August 2008

Assisted victims by determining if they qualify for Crime Victim Compensation benefits, social service referrals for emergency food, clothing or shelter, answering phones and giving victims direction to appropriate department.

Data Entry Clerk, City of Huntsville,

Huntsville, Texas 936-***-**** May 2006 - May 2008

Entered citation information into computer in a timely manner and with accuracy, maintained filing systems, used all general office equipment, worked with police and prosecutor to ensure accurate data entered on reports.

Sales Associate, Conroe Outlet Mall,

Casual Corner (out of business) / Motherhood Maternity,

Conroe, Texas 936-***-**** August 2004 - May 2006

Provided customer service and assisted customers by ringing up merchandise on cash register, counted and balanced cash drawer, opened and closed store, filled out paperwork and reported total sales to district manager, maintained store.

Sales Associate, Dillard's,

Texarkana, Texas 903-***-**** March 2004 - July 2004

Provided customer service and assisted customers by ringing up merchandise on cash register, counted cash drawer,

Secretary, Texas Timberjack (out of business)

Atlanta , Texas September 2002 - December 2003

Answered phones, checked invoices and maintained filing systems, counted and balanced cash drawer, made deposits as needed, ordered inventory, kept track of inventory and incoming and outgoing merchandise.

Cashier, Country Stores

Atlanta, Texas May 1999-Sept 2002

Assisted customers by ringing up merchandise on cash register, using credit card and money order machines, cleaning and stocking store, counting and balancing cash drawer, filling out end of shift paperwork.

COMPUTER SKILLS/ PROGRAMS

Microsoft: Excel, Word, Works, Outlook, and PowerPoint. Familiar with Microsoft XP and Vista, also familiar with Mac computers.

Volunteer Experience: SAAFE House. Huntsville, Texas. Worked in a shelter that housed victims of domestic violence and sexual assault

Honors: College of Criminal Justice Dean's List at Sam Houston, Fall 2006 and Fall 2007.

References:

Judy Adib, Administrative Assistant III

Texas Department of Criminal Justice Parole Division

936-***-****

Susan Embry, Court Administrator,

CIty of Huntsville Municipal Court

936-***-****



Contact this candidate