Customer Service Supervisor
Resume:
Kenneth Ersery
Riverside,Ca *****
Objective:
To obtain a long term, full time position, where I can utilize my skills.
Job Experience:
4M Trucking
Delivery Driver 2011-2012
Ability to regularly lift and move 25-50lbs and occasionally lift/
move 80+lbs
Effective communication and customer service skills with
previous driving experience with good driving record
Willingness and ability to drive local and out of town routes if
required
Write customer order and instruction issue or obtain customer
signature on receipt for pickup or delivery perform other duties
as required.
Organize.com
Shipping and Receiving Supervisor 2008-2010
Insure timely delivery of all items
Supervise all Shipping warehouse employees
Conduct inventory and maintain inventory at proper level
Determine item to be repaired
Recommend items no longer useful to be declared surplus and
sold
See that supervisor is well informed at all times
Comcast Cable Companies
Installer 1998-2006
Install cable television cables and equipment on customers
premise,use electrician tools and test equipment.
Measure television signal strength at utility pole, using
electronic test equipment.
Connect television set to cable system and evaluate incoming
signal.
Adjust and repair cable system to ensure optimum reception
At all time collect installation fees and explain cable service
operation to subscriber
Also clean and maintain tools, test equipment, and motor
vehicle.
Wacken Hut Security
Security Guard 1996-1998
Check all personnel and vehicles for identity and purpose of
entry.
Fill in log of entry and exit of personnel, material, vehicles
and stores.
Maintain record of issue of gate pass for outgoing material
and stores.
Monitor behavior of suspicious persons,movement of vehicles and
stores.
Politely answer any inquiries of visitors and direct them to the
appropriate authorities/ staff inside.
Check and take charge of duty register and log book from
previous guard.
Core-Mark
Delivery Driver 1992-1995
A commercial Driver's License(Class A)
Previous driving experience with a good driving record
Ability to regularly lift and /or move 25-50lbs and occasionally
lift/move 80+lbs.
Effective communication and customer service skills
Willingness and ability to drive local and out of town routes
if required.
Collect money from customer;make change, and record transaction
on customer receipts.
Issue or Obtain customer signature on receipt for pickup or
delivery perform other duties as required.
Gate City Beverage
Delivery Driver 1991-1992
Drive truck with the capacity of more than 3 tons to transport
and deliver cargo, material
Maintain telephone contact with base or supervisor to receive
instruction or be dispatched to new location.
Maintain truck logs according to state and federal regulations.
Obtain customer signature or collects payment for good delivered
and delivery charges. Assist in loading and unloading truck
manually. Clean inspect and service vehicle.
Keep record of material and products transported.
Education:
Rubidoux High School Graduated in 1987
Mount San Jacinto Junior College 1988-1989
United State Truck Driving School Trade School 1991
San Bernardino Valley College 2006-2008
Advance Truck Driving School Trade School 2012
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