Customer Service Sales
Resume:
Franklin J. Marte
New York, NY 10040
********@*****.***
OBJECTIVE
To acquire a position in which my skills and abilities can be utilized and enhanced while learning all of the nuances as I prepare to begin my career
EDUCATION
Borough of Manhattan Community College - New York, NY
Bachelor of Science, Major: Business Administration
• Worked an average of 40 hours per week while pursuing degree
EXPERIENCE
Best Buy August 2009- Present
Inventory/Merchandise Lead Associate
• Assign certain duties to employees, explaining how those duties are to be done and communicate how the successful performance of those duties will be measured.
• Create employee schedules weekly and approving requests for a leave of absence, use compensatory time off or vacation time.
• Open and close the store and managing maintenance and up keeping of the store
• Unload and sort receiving merchandise as well as input new merchandise and keep track of merchandise quantity in RSS system.
• Print tags and execute plan-o-grams for entire store.
• Complete online orders for customers and return damaged products to manufactures.
• Situate TVs, home theater systems and computers for customers.
• Provide customer service and maintain knowledge of credit card applications, current sales, promotions, exchanges, and security to better assist customers.
Circuit City September 2008- May 2009
Sales/Warehouse Associate
• Perform daily money transactions and restock the received merchandise.
• Provide customer service and maintain knowledge of current sales, promotions, exchanges, and security to assist customers
• Assist customers outside the store with heavy items such as TVs’ and furniture.
Rite Aid Pharmacy September 2007- February 2008
Sales Associate
• Perform daily money transactions.
• Maintain knowledge of current sales and promotions, policies regarding payment, exchanges and security to assist customers.
• Arrange tickets and display merchandise to promote sales.
SKILLS
Proficient in Microsoft Word, Excel, and Power Point
Bilingual (English and Spanish)
Strong communication
Contact this candidate