Customer Service Medical
Resume:
Kiara D. Williams
Harrison Township, MI 48045
***************@*****.***
Objective: To obtain a position as customer service or administrative support.
Profile: Results oriented, dependable professional experienced in customer service and administrative support. Excels in fast paced environments, excellent communicator with customer need assessment and time management skills.
Employment History:
Burlington Coat Factory (Customer Service/Cashier) Roseville, MI 11/2010-Current
• Responsible for counting money in cash drawers to make sure the correction of amount.
• Responsible for maintaining the area clean and orderly.
• Responsible for solving customer's complaints.
• Credits, refunds, receipts are issued due to the customer's requirement.
Earle C. Clemens-Morganfield, KY (Medical Office Support) 09/2009-05/2010
• Checked patients in and out the healthcare facility.
• Filed patients’ charts in numerical, alphabetical and color-coding.
• Proficient in medical terminology, Trained with accurate use of copier and scanner.
• Scheduled appointments for returning patients as well as sent out reminder cards to patients with upcoming visits.
Walmart (Customer Service/Cashier) Chesterfield, MI 02/2008-07/2008
• Operated the cash register with cash handling as well as check processing.
• Helped with inventory and display appearance.
• Assisted customers with any additional help they may have needed.
Education:
• Lanse Creuse North High School-Diploma Obtained
• Earl C. Clemens –Medical Office Support
Certificates and Licenses:
• Certified Medical Administrative Ass, National Healthcare Association, KY
Honors and Activites:
• 200+ hours of community service done at local churches and hospitals.
• Michigan Merit Award.
Skills:
• Proficient in multi telephone lines.
• Full knowledge of medical records and office software.
• Proficient in typing 65 wpm with 95% accuracy.
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