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Customer Service High School

Location:
Shreveport, LA, 71129
Salary:
70,000
Posted:
February 13, 2012

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Resume:

Michael Allen

**** ***** **. #*** * Shreveport, Louisiana 71129

***-********@*******.*** q 318-***-****

Process Plant Management

Enthusiastic Engineering Tech. professional utilizing Bachelor’s degree along with leadership skills from previous employments and organizations in order to manage people and processes with commitment to guaranteeing customer satisfaction in diverse industries. Innovative problem solver with broad-based technical knowledge. Excellent communicator with superb interpersonal and coaching skills.

Core Competencies

Problem Resolution

Goal Alignment

Operational Streamlining

Team Building & Leadership

Strategy Development

Training & Mentoring

Professional Experience

2010-Present

Liquids and Cream Operator Tech.

Dr. Reddy’s - Shreveport, Louisiana

Level 2 Operator; Manufacture and Package SSD Cream; Works well with fellow team members in order to perform daily tasks.

2007-2010

Stock/Sales Associate

Aeropostale – Lake Charles, Louisiana

Provide friendly and fast customer service; Train and mentor new employees; Perform the necessary tasks needed in order to ensure the companies “Give 10” program.

Education and Credentials

Ouachita Parish High School 2000-2004 q Monroe, La

Bachelor of Science in Engineering Technology (Process Plant Management Pathway) q McNeese State University 2004-2009

Participated in several prominent organizations on campus:

President, Vice President, and Treasurer, Alpha Phi Alpha Fraternity

Inc., Student Union Board Member, Big Brothers and Big Sisters, S.G.A Senator, and many other service organizations



Contact this candidate