Customer Service Quality Control
Resume:
Phi Long Pham
San Jose, CA *****
**********@*****.***
Objective
To obtain a challenging position with an opportunity for advancement.
Education
University of California, Davis
Bachelor of Science in Genetics, June 1998
Chamberlain Real Estates School
DRE# 01884473, August 2010
Skills
Computer: Microsoft Excel, Word, Works, Internet, SQM-LIMS Database, SAP, Turbochrome
Lab: Gel-filtration, culture, micro/bacteria tech (gram stain, streak plated), assay, agarose Electrophoresis, SDS-Page Gel, Beckman paragon gel, Isoelectric Focusing, lyophilazation, analytical and preparative HPLC (HP1100), purification methods (Ion-exchange, Hydrophobic, Reversed-Phase, Delipidation, Size-exclusion), buffer prep, FT-IR, Viscometer, Polymers, DNA Synthesis, UV-Vis spectrometer, Luminescence Spectrometer (PELS50B),Oligo prep, SOP, GMP, DSC, pH meter, conductivity meter, plate reader, Digital Caliper, Digital Thickness Gauge, microfuge, ultracentrifuge, GC, LAL, dissolution, Hansen Media Mate, Agilent 1100 HPLC Troubleshooting & Maintenance Hands-On Operation Chemstation Plus/ Security Pack Software Training course, control substance training, Varian GC, Iridex laser instrument.
Work Experience
On Demand Therapeutics-- Analytical Chemist/Lab Manager (Mar’11-present)
-Worked with ocular implant. A drug delivery system with the drug called Avastin that treats macular degeneration
-Set up and qualified an Agilent 1100 HPLC instrument for analytical testing.
-Wrote SOPs for all lab equipment (analytical balance, pH meters, and HPLC).
-Performed method development, executed analytical testing (in vitro release rate testing, SEC, IEX, ELISA, UV/Vis) for antibodies.
-Drafted test methods for analytical testing of antibodies (IEX, SEC).
-Ordered lab supplies, maintained all laboratory equipment in good working order, and assured timely IQ/OQ/PQ.
-Maintained current lab notebook documentation and assure data backed up to server.
Corium International-- Scientist I (Aug’11-Nov’11)
-Performed method development and executed analytical testing (in vitro release rate testing, SEC, IEX, ELISA, UV/Vis) for antibodies.
Intero Real Estates Services-- Realtor (Aug’10-present)
-Customer Service: Sold and bought houses, prepared listing and purchase agreement, home inspection, showed homes to clients, negotiated with lenders.
Durect Corporation--QC Chemist /Research Associate III (July’02-Mar’09)
-Worked with subcutaneous implants, bupivacaine and sufentanil transdermal patches, and oxycotin tablets and gel caps with multiple dosages
-Analytical work: wrote method development and performed method validations for all transdermal patches, wrote validation reports, revised Test Methods and SOP's.
-Responsible for all HPLC instruments semi-annual PM and annual OQ/PV. Troubleshoot HPLC when problems arose, Chemstation and chemstore administrator.
-Performed solubility experiment, formulation, drug extraction, release rate, content uniformity, and degradation products of transdermal patches, implants, tablets, and gel caps. Analyses were done with combination of water bath, dissolution, GC, and HPLC per TM..
-performed OOS when data were out of specification per SOP.
-Executed QC Testing; -Performed water testing (Conductivity, LAL, Nitrate chemical testing), and raw-material.
-Familiar with GMP, FDA, and DEA regulation. Prepared for FDA and DEA audits by assisting QA’s internal audits.
Orquest Inc.-- QC Associate (temporary position) (March’02-July’02)
-Worked within GMP, FDA environment.
-Executed validation protocols and data analysis.
-Quality control released products per SOP and Test Methods. Used DSC to determine the material denatureation temperature, FTIR to identify Hydroxyapatite mineral in the material, test pH and conductivity of the material, plate readers to determine the amount of soluble protein, HPLC to determine the residual glutaraldehyde in the material, performed IQ/OQ/PQ.
Becton Dickinson Biosciences-- Production Chemist II (Aug’99 – Jan’02)
-In-Process QC testing --Ran SDS-Page Gel (checking for purity and Identity of antibodies), Beckman Paragon gel (for pooling antibodies), Novex Isoelectric Focusing (IEF) (Identity check), UV/Vis for antibody concentration assay.
-Purified antibodies, packed columns for purification from 10ml to 2000ml.
-Conjugated FITC (Flouro-isothiocyanate).
-Formulation, Buffer Prep, Calibration and Maintenance.
-Documentation: Updated manufacturing spec. Supported validation of purification-Gels.
-GMP, FDA, ISO 9001, SOP environment.
-Trouble shooting HPLC (Akta purifier, Waters, BioCad) and process failure with engineers.
SynPep Corporation Research Associate (July’98-Jan’99)
-Quality Control-HPLC checking for Purity and Mass spec for Molecular weight of the peptides.
-Purified peptides by HPLC (reversed-phase, ion exchange).
References
Available upon request
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