Customer Service High School

JANELLE MOCK

***** *. ***** ****** *********, Colorado 80111

303-***-****(home), 303-***-****(cell)

**************@*****.***

STRENGTHS

Self-motivated team player, committed, responsible, patient, strong

multitasker

Friendly, dependable, fast learner, strong communication skills, attention

to details

EDUCATION

Bachelor of Arts, University of Colorado, Boulder

George Washington High School, Graduate

PROFESSIONAL EXPERIENCE

2003-2009: Director of Education Mizel Museum

Extensive customer service and sales in person, by phone and email

Hiring and training and management of museum educators and volunteers

Scheduling, facilitation, budgeting and evaluation of programming

Responsible for invoicing, monthly program reports and event budgets

Experience with Internet, Microsoft Word, Excel and Outlook usage

Creation and maintenance of budgets

Management of accounts, scheduling and facilitation of programs

Development of curriculums and student educational programs

2002-2007: Instructor Colorado Agency for Jewish Education

Designed and implemented art curriculum for high school students

1994-2003: Mizel Museum Educator

Presentation of museum programs for elementary school students through

adults and creation and implementation of art projects

1998-2003: Mission Viejo Elementary School, Long-Term Substitute Teacher

Creation and implementation of art curriculum, exhibition of student

work and supervision of students

COMMUNITY ACTIVITIES

Artist participant to Windows to the Divine Juried Artist’s Exhibition 2007

Denver Hospice Mask Project artist participant 2008

Volunteer American Cancer Society

REFERENCES: Available upon request

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