Administrative Coordinator

SUZANNE MARTINELLI

*** ********* *****

La Follette, TN 37766

Phone: 215-***-**** *************@*****.***

SUMMARY

A professional and accomplished database administrator for a medical publishing company. Committed to supporting the marketing and sales departments. Experienced in all areas of sales and customer service with proven success in analyzing a variety of issues and proposing creative and practical solutions. An accomplished quality assurance coordinator for a world wide company. Very organized, competent and works effectively on teams as well as independently. Proactive approach to completing projects and assignments as expected.

FUNCTIONAL SKILLS

• Communications (verbal/written)

• Strategic Thinking

• Analyzing and Verifying information

• Proficient in MS Office, Access and Proprietary customized software applications

EXPERIENCE

KELLY SERVICES, OraPharma, Warminster, PA 2009-current

Sales & Marketing Coordinator

• Schedule and update all workshops and conference calls on website.

• Track virtual and live registrants from Kazaam website into a weekly report.

• Weekly reports for sales, export information from SURF reporting system to excel and upload on FTP site.

• Weekly reports for marketing statistics.

• Consolidate weekly sales and marketing reports onto master spreadsheet.

• Assist in tracking and updating marketing materials.

• Export info and perform various mailings through US Postal Service and UPS.

• Perform on going tasks for sales and marketing departments.

JOHNSON MATTHEY, INC., Wayne, PA 2008 – 2009

Quality Assurance Coordinator

• Analyzed and performed data entry of tests results for catalytic converters using LWLims software..

• Managed shipment schedule performing all tracking and verification of orders and handling coordination with shipping vendors.

• Excellent reviews for having no problems or returns on shipments.

DORLAND HEALTHCARE INFORMATION, Philadelphia, PA 1999 – 2007

Data Manager .

• Directed and supervised daily workload of the 5 editorial data entry persons.

• Researched, analyzed and verified data to be entered into the database for several products (Dorland Medical Directory, Case Management Resource Guide, Medical Healthcare Marketplace Guide, Case in Point magazine, Directory of Physician Groups & Networks).

• Prepared statistical, analytical reports, mailing lists, and processed data files.

• Worked closely with editors, sales reps, marketers to determine new area of information to be included in database.

• Reviewed and researched areas of opportunities to increase database counts and information.

• Received excellent reviews for maintaining accurate information, database counts and selling mailing lists and databases.

INTERSTATE STEEL, Philadelphia, PA 1997 – 1999

Account Receivables

Processed check payments. Handled collections on past due accounts.

P. D’ANDREA CONSTRUCTION, Philadelphia, PA 1989 – 1997

Receptionist, Accounts Receivable

Answered multiple phone lines, typed proposals, letters, bids, processed payments from General Contractors.

EDUCATION

Diploma, George Washington High School, Philadelphia, PA, 1971

Visual Basic Programming, MS Access, Excel, InfoSource, Huntingdon Valley,PA 1995 – 1997

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