Awesome Administrative Assistant

Jeffrey T. Koenig

Objective: • A position in a results oriented company that seeks an ambitious and

experienced person where required administrative skills are required toward continued growth and advancement

Skills:

• National Career Readiness Certificate: Silver

• Microsoft Word, Excel, PowerPoint, Outlook, Access skills

• Strong problem-solving skills: identification, solution & execution

• Outstanding interpersonal skills & business acumen

• Capability to quickly adapt to new software technology

• Exceptional organizational & analytical customer service skills

• Great customer service experience & attention to detail

• Internet savvy

• Excellent multi-tasking skills & ability to handle changing priorities

• Ability to cope with stressful situations & maintain a calm & professional demeanor

Work Experience: 5/04 – 12/09 Aon Risk Services Southfield, MI

Administrative Assistant

• Build strong, long lasting relationships with clients

• Create & keep all client files up to date for audit purposes

• Correct franchisee accounting errors & bill new amounts

• Process & correct all account payable & account receivable errors

• Mail Detroit Tigers & Detroit Red Wing ticket requests

• Coordinate risk management strategies with clients

• Create & present marketing PowerPoint presentations

• Advise clients on renewals & claims

• Handle client complaints in a professional & timely manner

1/01 – 5/04 Chuck E. Cheese’s Rochester Hills, MI

Operational Manager

• Audit payrolls & bank deposits

• Recruit, interview, & orientate new employees

• Complete bi-weekly payroll

• Train new employees & managers

• Create & manage employee schedule

• Manage raw materials from inception to finished product

• Lead employees

Education: 9/03 – 6/08 Baker College Flint, MI

Master of Business Administration Degree

• Human Resource Management

9/98 – 6/03 Baker College Auburn Hills, MI

Bachelor of Business Administration Degree

• Business Management

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