Customer Service Administrative Assistant

ANGELA SCALERA-ACEVEDO

*** ******* ******, *******, ** 07055 TEL: 973-***-****

EMAIL: *************@*********.***

Highlights

• Over 20 years of progressive administrative experience

• Extremely organized and efficient

• Able to quickly learn procedures and methods

• Excellent public relations

• Fluent in English, Italian and Spanish

SKILLS

Microsoft Office; Microsoft Outlook; Group Wise 5.1, Novell Network 3.2, Concur

PROFESSIONAL WORK EXPERIENCE

UBS, Weehawken, NJ 1998 - 2010

Executive Assistant to Vice President of Business Reporting

• Assistant to the Business Reporting Group

• Manage all correspondence and calendars as needed for Vice President

• Schedule conference calls and in-person meetings for Vice President and other department associates

• Manage and update daily itineraries and coordinate all travel arrangements for Vice President

• Manage expense reports for Vice President and team

• Track vacation time for entire team

• Track vendor invoices (coded and processed)

• Maintained supplies for team

HW EXHIBITS, Totowa, NJ 1996 - 1997

Executive Assistant to the Executive Vice President of Sales

• Assisted Executive Vice President of Sales

• Manage all correspondence and calendars as needed

• Schedule conference calls and in-person meetings

• Manage and update daily itineraries and coordinate all travel arrangements

• Prepared shipping authorizations and distributions to Shipping Department

• Managed show services for exhibits

• Visited show sites prior to openings to ensure all show services were being performed

DIVERSIFIED JEFSTEEL, Clifton, NJ 1995-1996

Administrative Assistant / Customer Service Representative

• Customer service representative to company’s largest accounts

• Performed daily order entry, retrieval and acknowledgement through General Electric Information System

• Coordinated shipments and routing assignments with local regional warehouses

• Served as a Translator for overseas conference calls

TRANSWORLD MARKETING, East Rutherford, NJ 1992-1995

Administrative Assistant

• Arranged all aspects related to the delivery and receipt of documents and proposals for active business projects

• Communicated and clarified procedures to support staff located in satellite offices

• Assisted Marketing and Client Services Department on special projects

HOUBIGANT INC., Ridgefield, NJ 1989-1992

Sales Assistant / Relief Switchboard Operator

• Administrative responsibilities

• Researched information for special projects

EDUCATION

Union Hill High School, Union City, NJ

Graduated, Class of 1989

- Reference Furnished Upon Request -

Contact this candidate