Customer Service Administrative Assistant

Harkit K. Chohan

Contact

Tel : 908-***-**** cell, 908-***-**** home

e-mail : ***************@*****.***

Address

** ******* ***, ************, ** 08844

Objective

Seeking to secure an administrative assistant position, offering extensive experience working in fast-paced environments demanding strong organizational, technical and interpersonal skills.

Key Skills

Customer service, Multilingual English-Hindi-Punjabi, Microsoft Word, Excel, Computer Literacy,Power Point,Medical Terminology,Multi-tasking, E.K.G, Vitals, anothomny and physiology, and Typing

Education

Graduated from Aims Education Institute for Cardiovascular Technologist Program (4500 New Brunswick Avenue, Piscataway, New Jersey, 08854)

Work Experience

24/7 Heart and Vascular Spec: C.V.T Externship: 2011-2012

Performs electrocardiogram (EKG, ECG), holter monitoring, A.B.I and exercise stress testing. Operates heart machine and related lab apparatus and blood pressure monitoring systems. Perform echocardiography testing with 2D, M-mode, doppler, carotid, lower extermity arterial and venous, upper extremity arteril and venous, monitor patient heart rates and record information. Order supplies, clean and maintain equipment. Review physician interpretation and patient files, operate testing equipment while explain procedures to patients. Prepare written documentation regarding treatment plans, revise procedures, create progress reports, answer phone calls, do the audit for the office, provide training material for new employees and train new employees, attend and organize meeting with another company representative.

Morristown Medical Center/ Overlook Hospital (Lab Assistant): 12/2010 present

Receives and processes specimens then distributing them to appropriate departments, centrifuge specimens, aliquoting specimens, ordering test, answer phone calls, clerical work, operate standard laboratory equipment, maintain quality control of specimen samples, maintain a safe environment in the laboratory. Prepare specimens for storage, transports and process specimens and maintain specimen records.

Lab Corp (Lab Assistant ): February 2007- 2011:

Getting specimens ready for tech to the test, divide all the specimens in different section according to their test, feed all the testing results in the computer, and do the QC scan, test or specimens. Performs all paperwork, technical, and non-technical answer phone calls, fax papers and look for lost procedures required to process and submit specimens. Assigns specific computer generated identification numbers, checks for accuracy, and records all items processed. Basically taking care of all the needs for the Core lab and help the tech as they need help throughout the day.

Walgreen’s: Somerville, April 2006 - February 2007

Photo technician: take photo orders, handle cash register, customer service, make reports for the photo business weekly and monthly, answer telephone calls.

Chiropractor Center: Hillsborough, August 2005- August 2006

Front desk Coordinator: help do filling work in the office, take the co-payment, and answer the phone. Doctor’s assistant: check patients in and out of the office, schedule patients for next appointment, place them in the room, therapies for patients I.e. put hot and cold pack on patients, give them muscle stim treatment, help doctors when needed.

Hunterdon Medical Center: Gift Shop, NJ, July 2004- 2005

Volunteer: customer service, handle cash, checks, and credit cards

Kohl’s: Hillsborough, NJ, December 2001-June 2005

Customer Service Rep/Cashier: handle monetary transactions, process returns, answer telephone calls, assist customer

CVS Pharmacy: Hillsborough, May-November 2002

Pharmacy Technician: filled prescriptions over the counter and over the phone, labeled prescription bottles, labeled and stocked over the counter drugs, called insurance companies and/ or / physicians to resolve problems

McDonald: Hillsborough, June 2000- June 2002

I held the position of Cashier, Other duties included balancing the cash drawer and also performing basic sales of fast food in an orderly fashion to various customers. In conclusion customers were provided with excellent service and left the restaurant happy.

Languages

Punjabi ( native), Hindi ( national), English ( Fluent)

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