Customer Service Administrative Assistant

Ashley N. Fairconnetue

**** ***** ***** **** *** 213

Columbus, Georgia 31906

Cell: 706-***-**** Home: 706-***-****

Objective

To obtain long term employment with an established organization where I may fully utilize my skills and abilities as an Administrative Assistant or in Customer Service.

Experience TOTAL SYSTEMS Columbus, GA

Customer Service Representative 03/07-Present

• Manage business credit card accounts for CitiBank

• Handle credit/debit card accounts for over 350 different banks. Duties include: activate accounts take payments, block/transfer accounts, and reissue new cards

• Controlled Bank of America credit card accounts. Duties included: using BLAST, activate/close accounts lost/stolen calls, waive fees, referrals, balance transfers, take supervisor calls, and take payments

US ARMY RESERVES Columbus, GA

Human Resources Specialist 10/08-06/10

• Prepare letters and memos, as well as promotion paperwork, documented in/out processing paperwork

• Answer telephones

• File medical records and personal documents

• Scheduled appointments

Education

Miller-Motte Technical College Columbus, GA Medical Assisting

Shaw High School Columbus, GA

General Studies May 2006

SKILL

• PC and Internet literate; Experience with Word, Publisher, Excel, and Outlook

• Assertive, self-motivated, goal-oriented, organized, a team player, and efficient.

• Able to type 50+ words per minute

Reference Professional and personal references available upon request.

Contact this candidate