Casey Lane Russell

**** ******* ******

Saint Joseph, MI 49085

k8y3y8@r.postjobfree.com

269-***-**** Cell

I am seeking a position within a company focused on growth and innovation. I enjoy working in a fast-paced and challenging environment. I pride myself in being hardworking, eager to learn, outgoing and a self-starter.

Education

Southwestern Michigan College, Phlebotomy Certificate, 3.7 GPA, May 2011 – August 2011

• CPR Certification, exp June 2013

• Clinical: Center for Outpatient Services (120 hours)

Siena Heights University, Masters of Arts in Organizational Leadership, 3.63 GPA, January 2010 –December 2011

Central Michigan University, Bachelor of Science in Recreation Management, 3.0 GPA, August 2000 – December 2005

Computer / Software

Microsoft Word, Excel, PowerPoint, Internet Explorer, SAP, 70 WPM

Work Experience

Power In Motion Gymnastics & Fitness, Recreation & Team Coach September 2010 - Present

• Instruct Children on various gymnastics events

• Communication with Parents and Staff in regards to progression of athletes

• USAG Safety Certification/ USAG Professional Membership

Aerotek – Whirlpool, Trade Partner Support Specialist September 2008 – September 2010

• Buy Fair Representative – Dallas, TX March 2010

• Mentor – One-on-one on the phone training for new hires to learn to process orders

• Service processor for trade partner wide tick sheet tally to evaluate call volume

• Replacement Team – Startup team member to process replacements in order to maintain ASA levels

• Systems Team – In house team that will quickly recognize/report issues to eliminate wasted time

• Upgrades – Process Lead for team of 6 for processing upgrades due to extensive over sale of products

• Mentor – One-on-one on the phone training for new hires to learn to process orders

• Order Management - Managing daily reports focused on HomeDepot.com accessory orders

1st Source Bank, Vault Teller & CSR I May 2007 – August 2008

• Customer service interactions with banking customers and associates

• Various sized monetary deposits and withdrawals

• Knowledge of assorted services offered by 1st Source

Pointe Hilton Tapatio Cliffs Resort, Recreation Supervisor February 2006 – September 2006

• Assisting guests with various requests throughout the hotel

• Supervising staff of 20 within The Falls Water Village

• Processing paperwork, Opening/Closing of The Falls Water Village

Internship

Walt Disney World Disney – MGM Studios, Orlando, FL January 2002 – August 2002

Walt Disney World College Program