Sales Manager Data Entry

*** ** ***

Jonesboro, AR. *****

hm 870-***-****

cell 870-***-****

e-mail: *********@*****.***

Penny Oswalt

Objective My intent is to further expand my background work experience and to use my previously learned skills to meet the client’s needs and to contribute the goals of an established and reputable company.

Qualifications Knowledge of Administrative and Clerical procedures such as word processing, managing files and records, spreadsheets, and databases. Experience in Microsoft Word, Power Point and Excel. Knowledge of business and management principles involved in strategic planning, resource allocation, Human Resource modeling, leadership technique, production methods, and coordination of employees and procedures. Knowledge of principles and processing for providing customer and personal services. This includes, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Education 1980-1984 Nettleton High School- Diploma

1984-1986 Arkansas State University- Early Childhood and Elementary Education- Associates Degree

2006 Georgia Tech OTI Education Center- OSHA General Industry Outreach Trainer

Professional 1989, 1998, and 2008- Certification of Flight Attendant Training

Work Experience July 2011- Present

Express Personnel- Insurance Follow-Up

Responsible for Arkansas Medicaid Insurance

Follow-Up including data entry and phone follow-up.

April 2008- May 2011

Compass Airlines- Certified Flight Attendant

Responsible for performing cabin and ground operations for passenger’s safety, comfort and welfare.

September 2003- March 2008

Wise Staffing, Inc.- District Sales Manager

Responsible for Human Resource’s including Payroll Processing, drug testing, screening applicants, hiring and termination of employment. background checks, recruiting clients for their staffing needs, unemployment and workers’ compensations claims.

June 2000- March 2003

UT Pediatric Dental Clinic- Office Coordinator

Responsible for daily appointments, insurance claims, filing, charting,

data entry, and multi-phone system.

March 1998- June 2000

Northwest Airlines- Flight Attendant

Responsible for performing cabin and ground operations for passengers including the responsibility for passenger’s safety, comfort and welfare.

March 1989- July 1997

Piedmont Airlines- Flight Attendant

Responsible for performing cabin and ground operations for passengers including the responsibility for passenger’s safety, comfort and welfare.

Memberships Delta Nu Chapter Alum of Phi Mu Fraternity

Jonesboro Chamber of Commerce member

Steering Committee member for AFA-CWA

References Upon Request

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