Catering Resume

L I N D S A Y K. W A R D

P E R S O N A L

An organized, dependable, and enthusiastic professional who is eager to take on a new career in a role that challenges one’s communications, event planning, sales, employee and client relations, and creative skills.

E D U C A T I O N

Bachelor’s Degree in Communication Arts and Sciences

Michigan State University

E M P L O Y M E N T

Catering Manager Conrad Chicago 8/14/06 - Present

Catering Manager The Hyatt Lodge 5/1/05 – 8/14/06

Catering Assistant The Hyatt Lodge 3/10/04 – 5/1/05

Job Responsibilities:

Maximize revenue in prime catering market with sales opportunities for meeting space, and food and beverage

Develop a close partnership with the Executive Chef to create wine pairings, unique menus and experiences for our clients

Develop and implement a Business Plan for the Catering Department that focused on driving revenue, repeat clientele, and increased Voice of the Customer Survey scores by 15%

Responsible for developing a “turnkey” program from beginning to end by booking the event, understanding clients vision for their event, compiling the information necessary to service their event

Responsible for soliciting new clients in my catering market

Promoting the event space opportunities to the surrounding community through direct mailings, attending consumer bureau networking functions, and sales calls.

Job Accomplishments:

Consistently exceed Sales Quotas, including achieving 125% of Sales Quota for 2007

80% of my catering market are repeat clientele

Implemented various Standard Operating Procedures forming an organized, efficient Catering Department that exceeded sales goals by 40% over the 2006 catering revenue, and increased Voice of the Customer Surveys by 15% over 2006 survey results

Achieved the goal of bringing a successful, profitable Catering Department online for the hotel within 12 months of the start of my employment.

C O M P U T E R S K I L L S

Microsoft Word, Excel, PowerPoint, Delphi & Outlook

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