Customer Service Manager

CLARIVETTE APONTE

Objective

Aspire a position within a company in which I can develop my qualities and professional skills to the utmost capability, and above all to utilize my knowledge for its growth.

Experience

06/2009-09/2011 Houston Ear Nose and Throat Houston, TX

Front Office Coordinator

Patient check in and out

Insurance verification

Appointment setting, scan and import pt documents

11/2007-03/2009 Lone Star Circle of Care RRHC Austin, TX

Front Office Coordinator

Patient check in and out

Insurance verification

Appointment setting

10/2004-08/2007 Ryder Logistics Austin, TX

Payroll Clerk Transportation Dept.

Process payroll, transmit after Management approval

Complete Billing Process transmit after Management approval

Process time sheets

Maintain database and updates as needed

Staff Training

Education

1986-1989 Tomas C. Ongay Bayamon, PR

A.A., Ward Clerk.

One year of supervised practice at Saint Paul’s Hospital.

Skills

Experience as an Office Manager, reception, customer service, payroll, filing, data entry, Microsoft Word, Excel, Access, cash handling, office registration, front desk duties.

Accomplishments

Bilingual Spanish

e-mail: **********@*****.***

11100 E FM 1960 Apt.1022 Huffman, Tx 77336

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