Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Temecula, CA, 92592
Salary:
70-90K
Posted:
November 05, 2012

Contact this candidate

Resume:

Angela D. Guzzetta

***** ******* *** ******** ** 92592 Phone: 951-***-****

k87omg@r.postjobfree.com

http://www.linkedin.com/pub/angela-guzzetta/52/643/168

Objective: New business development in aesthetic, medical device, pharmaceutical product and healthcare sales

National Sales and Business Development-Account Executive- since 2000 supporting the North America regions, including Canada. An experienced business development and education professional in developing educational and sales training curriculums for aesthetic national and professional accounts. Managing client expectations for turn around and deliverables. Business development and experience within the pharmaceutical, cosmeceutical,medical- device and aesthetics industry. Creating sales infrastructure and establishing a proven track record for increasing sales.

Skills

Presentation Skills, Product and Equipment Training Demonstration

Trade Show and Seminar Speaker

Product launches and Relaunch

Time Management, scheduling and Highly Motivated

National and Professional Account Sales

Leadership, Sales and Marketing, Relationship Based Sales

Computer knowledge in MS Word, Excel, .Concour, PowerPoint, Outlook, Sales force

Accomplishments

All Inclusive Health Ambassador, Medical Practice and Medical Spa accounts

Developed and delivered Global training to Renown Cruise Ship (Elemis Spa), and Medical Spa Division that had increased revenue of over 75%.

Established in National accounts such as Sephora, and Ulta, Empire Beauty and Beauty One.

Established in Professional accounts such as Bellus Academy (San Diego) and Massage Envy franchise.

.Developed long-term relationships with customers which increased repeat business.

Maintained a positive training experience with customers which increased sales by over 17% in first qtr. National Retail Division.

Experience:

Murad Inc. July 2011-May 2012

Regional Market Educator- National Division, San Diego

Job responsibilities included cultivating aggressive sales growth in both new and existing customers, via territory-based through educational and selling techniques along with consistent demonstration protocols. My responsibilities included, providing business development with education to the entire retail and professional sales call cycle; including lead development, new account development, account penetration, customer communication, and needs analysis, inter-departmental coordination, and mentoring, in order to achieve the sales objectives of expanding penetration in medical offices, cosmetic and beauty product business.

Collaborated with additional management teams and departments to ensure the delivery of efficient, high quality customer service.

Reviewed weekly and monthly inventory charts and recorded facility needs.

EMED/Envy Medical October 2010– June 2011 (8 months) San Diego/Inland Empire and Palm Springs

Account Manager-Aesthetics Consultant

Managed all aspects of Medical Spa (protocol/device training, set-up, inventory, and follow up.)Responsible for demonstration and new and existing accounts with Silk peel device and Lumixyl skinre products. Established new business with prestigious Aesthetic schools and grew existing aesthetic school business. Created Aesthetic programs with schools to include Silkpeel device and Lumixyl products in all protocols and treatments. Effectively presented the unique benefits of the medical device and skincare product to skin care professionals at all levels. Providing excellent customer service with all established and prospective customers. Establish, nurture and manage relationships with Physicians, Estheticians, Spa owner/operators and key opinion leaders within the assigned territory. Implemented an effective territory specific lead generation and follow-up program

Dermatology Specialists Inc. CA - January 2001 to February 2012 (contractor)

Medical Aesthetics Specialist/Medical Assistant Temecula/Fallbrook CA - January 2001 to February 2012

Educated on pre and post-operative skin care to patients through skin and home care regimes. Coordinate all esthetic procedures, chemical peeling protocols and home care. Direct sales to patients in office. Average monthly sales$ 4-6Kon all skin care recommendations for patients. Back office assistance/ charting, skin surgery procedures, injections, wound care, and prescription call- in, TCA, Jessner pre and pre and post care to all returning patients.

Medical Skin Therapy Research Inc. - January 2001 to February 2012 Oxnard CA.

Director of Sales Training and Education – (contractor)

All new business protocols as well as facilitates and manages existing accounts

Maintain business acumen for North America and Canadian distributors.

Consistently recognized by management and accounts for providing superior customer service. Customized training programs and writing curriculum for classroom instruction. Collaborated with (Estheticians, Salon and Spa facilities, Physicians, and Distributors to ensure the delivery of high-quality service.

Consistently generated revenue averaging $30-40K per account, monthly from combined product sales and education training.

Education and Training:

Walden University- BS Health Sciences (Dermatology) Graduated: January 2012

Temecula CA, USA (Walden University Alumni)

Concentration in Health Sciences/Psychology and Human Behaviors-GPA: 3.78

Encompassing all related health and epidemiology courses. Patient health care, mortality/morbidly statistics.

Specialized coursework in Psychology of Human Behaviors

San Joaquin Valley College/AS. Clinical Medical Assisting - GPA: 3.89/ Dean`s List with honors

Certifications:

Clinical Medical Assistant Certification

All Inclusive Health Ambassador

State Board of Cosmetician-Esthetician- License No. Z 11906 -1989 to current (23 years)

CPR/AED Certification-2008 to current



Contact this candidate