Kristin Stark
**** ******* ***, ***** ******* MO
**************@*****.***
Profile Summary Ability to organize and manage client or consumer data, and central case files
Knowledge of billing and client or consumer accounts payable
Knowledge of finding and implementing new data programs
Knowledge of charting, collecting and inputting data
Proficient in Excel, Word, and Access other office software.
Proficient computers skills, able to navigate most computers and systems with minimal instruction.
Ability to research and find resources in the community.
Ability to multi-task and learn new things quickly.
Experience with multiple data entry systems.
Great filing and organizational skills
Experience in handling confidential paperwork
Ability to solve problems, and resolve conflicts
Great people-relations background.
Experience in office management, as well as client files.
Currently working towards a Masters in Healthcare Administration with a specialty in informatics.
Program Manager Residential Department April 2009- Now
UCP Heartland, St. Louis MO
• Manage and organize consumer central case files, and consumer case files reviews.
• Work one-on-one with individuals with people with disabilities.
• Certified in HIPAA, First Aid, CPR, CPI, CORE, and certified trainer for all agency trainings.
• Create new data collection sheets and organize data for the department.
• Manage accounts payable for 19 consumers/clients.
• Created annual reports, and managed non-profit grants.
• Created and managed consumer Medicaid Wavier budgets.
• Managed department budget and helped create new department budgets.
• Acquired the skills of problem solving, task managing, and conflict resolution.
• Coordinated ISP’s (Individual Support Plan), schedules, community outings, and volunteer opportunities.
• Manager staffing and schedules for 50 staff and managers.
• Collected and inputted data for individuals in Case Manger (agency online data system)
• Entered billing and accounts payable for consumers.
• File, catalog, and organize individual’s files.
• Handle and file confidential files.
• Supervisor a staff of 50 or more people.
• Interviewing, and hiring of new staff and new hire orientation.
• Client assessments and intakes.
• Proficient in Word, Excel, Access and Powerpoint.
• Agency and program promotions.
• Performed facility audits, to assess for compliance.
• Ensured that all programs maintained all state and federal regulations and standards.
Excell Supervisor (Laid Off) Jan. 2009-March 2009
Judevine Center for Autism, St. Louis MO
• Manage and organize small and large groups of autistic individuals
• Worked one-on-one with individuals.
• Completed 3 week program on Behavior Solutions.
• Create and organize curriculum for individuals.
• Acquired the skills of problem solving, task managing, and conflict resolution.
• Coordinated ISP’s (Individual Support Plans), schedules, community outings, and volunteer opportunities.
• Collected and inputted data for individuals
• Filed, cataloged, and organized individual’s files.
• Handle and file confidential files.
• Supervisor a staff of 8-10 people
• Client assessments and intakes.
• Agency and programs promotion.
• Setting up events and activities for the community.
• Researching community activities and resources in the community for people with disabilities.
Instructional Assistant Nov. 2006-Jan.2009
Wentzville School District, Wentzville MO
• Manage and organize small and large groups of students.
• Worked one-on-one with students.
• Completed 6 week program on Behavior Solutions.
• Create and organize curriculum for regular and special education students.
• Acquired the skills of problem solving, task managing, and conflict resolution.
• Coordinated IEP schedules, lunch and recess.
• Taught in classroom in the absence of the teacher.
• Filed, cataloged, and organized student files.
• Handle and file confidential files.
• Organized community events and fundraisers.
• Answered and directed phone calls, (Used multi-line phone system)
EDUCATION
Diploma May 2002
University City High School, Saint Louis MO
B.A in Theology/Psychology
Concordia University, Chicago IL August 2006
Associate of Arts/Concentration in Health Care Administration/Medical Records October 2011
University of Phoenix, Phoenix AZ (Online)
Masters in Health Care Administration/Medical specialty in Informatics
University of Phoenix, Phoenix AZ (Online) Present
Reference
Name: Jeffrey Wilds, Former Director of Residential Phone: 314-***-****
Name: Heather Hamilton Former Supervisor at Touchpoint Phone: 314-***-****
Additional experience worked as a bookkeeper for M&S Steel Fab. unpaid for my father-in-law where I:
• Managed files
• Managed Quickbooks for the Business
• Writing checks
• Managed account payable
• Answered Phones
• Basic computer entry