Data Entry Assistant
Resume:
Curriculum Vitae
KATRINA LITTLE (KITTY)
* ******* ******** ******: +614**-******
Blue Mountain Heights Qld 4350
Australia **************@*******.***
DOB: 09/11/1965
CURRENT POSITION:
Operational Officer, (Oct 2009 to Present), Central Specimen Reception, Pathology Queensland, Toowoomba Base Hospital, Toowoomba, OO3 (full time)
• Receipt of specimens into the laboratory including verifying correct details of packages, unpacking, checking details of specimens and request forms, and add- on of additional test requests where appropriate.
• Coding of tests on pathology request forms and registration of requests into the laboratory information system (AUSLAB).
• Preparation of specimens for local testing including centrifugation, preparation of specimen aliquots, measurement of specimen weight or volume, and labelling of specimen containers.
• Perform Dangerous Goods packaging and transport of specimens for referral to other Pathology Queensland laboratories, in according with appropriate guidelines, codes of practice and regulations.
• Performance of other routine and general laboratory duties including storage and disposal of specimens.
PREVIOUS POSITIONS:
Operational Officer, (Nov 2008 to Oct 2009), Central Specimen Reception, Core Laboratory, Pathology Queensland, RBWH, Herston. OO3 (Full Time)
• Receipt of specimens into the laboratory including verifying correct details of packages, unpacking, checking details of specimens and request forms, and add on of additional test requests where appropriate.
• Coding of tests on pathology request forms and registration of requests into the laboratory information system (AUSLAB).
• Preparation of specimens for local testing including centrifugation, preparation of specimen aliquots, measurement of specimen weight or volume, and labelling of specimen containers.
• Performance of other routine and general laboratory duties including storage and disposal of specimens.
Acting Coordinator (June 2008 to Nov 2008), Central Specimen Reception, Core Laboratory, Pathology Queensland, RBWH, Herston. OO4
• Lead, motivate and encourage staff to achieve organisational and personal objectives.
• Design work unit objectives, in collaboration with the Supervisor Specimen Reception and Core Laboratory Manager.
• Supervise, evaluate and control the operations of the section to ensure an efficient and high quality service.
• Ensure the reliability and completeness of the pre-analytical processes undertaken by the work unit.
• Maintain competence in the specialised work of the unit.
• Co-ordinate the sectional implementation of management initiatives and develop work unit procedures.
• Assist in the management of the human, financial and physical resources of the section to ensure Core Laboratory objectives continue to be achieved.
• Propose initiatives in, assess and promote quality improvement, education and training within the section.
• Liaise with senior staff of the Pathology Queensland service, hospital departments, and private and public sector laboratories and educational, research and commercial organisations concerning specimen management, safety and resource matters.
• Supervise staff in line with quality human resource management practices with particular reference to the Queensland Health Code of Conduct, employment equity, anti-discrimination, occupational health and safety and ethical behaviour.
• Ensure efficient work unit strategies are implemented and maintained in accordance with best practice principles. Implement quality systems which meet NATA/ISO accreditation/certification requirements.
• Comply with and utilise procedures, policies, regulations and standards which impact upon the position, including Queensland Health Code of Conduct, contemporary human resource management requirements and practices including Workplace Health & Safety, Infection Control, Equal Employment Opportunity and Anti-discrimination policies.
Operational Officer, (April 2005 to June 2008), Central Specimen Reception, Core Laboratory, Pathology Queensland, RBWH, Herston. OO3 (Part Time)
• Receipt of specimens into the laboratory including verifying correct details of packages, unpacking, checking details of specimens and request forms, and add on of additional test requests where appropriate.
• Coding of tests on pathology request forms and registration of requests into the laboratory information system (AUSLAB).
• Preparation of specimens for local testing including centrifugation, preparation of specimen aliquots, measurement of specimen weight or volume, and labelling of specimen containers.
• Performance of other routine and general laboratory duties including storage and disposal of specimens.
Acting Senior Administration Officer, (Oct 2004 to Apr 2005), Pathology Administration, Pathology Queensland, PAH, Woolloongabba, AO3
• Provide a confidential, efficient and effective administrative support to the Coordinating Scientist, including managing appointments and coordinating meetings, preparation and distribution of meeting minutes, advertising of job vacancies, filing and storage of policy documents and certificates, and safe keeping of all pathology staff files.
• Responsible for the efficient operation of the Pathology Store in the Princess Alexandra Hospital.
• Manage entitlements for Senior Medical Officers including conference and study leaves, communication packages, reimbursement of work related expenses.
• Administer departmental petty cash, General Purpose Vouchers, journal transfers for financial payments.
• Coordinate and support divisional administrative staff including training, continuing education and rostering to ensure adequate staffing during normal working hours and also weekends and public holidays
• Coordinate the recruitment and chair the selection for Administrative staff at Pathology Queensland, PAH.
• Manage the performance appraisal and development of Pathology Store staff and relieving administrative staff.
• Manage the supply of consumables and equipment for Pathology Administration.
Administration Officer, (Aug 1999 to Oct 2004), Central Specimen Reception, Pathology Queensland, PAH, Woolloongabba, AO2
• Provide a competent point of data entry of patient’s details.
• Typing and word processing of letters, reports, and other documentation.
• Facilitate the prompt and courteous handling of all enquires.
• Data entering, editing, printing, sorting, filing and mailing of documents and reports.
• Processing of Private slips from Billing Review list.
• Auditing of data entry by CSR staff.
• Training of new CSR staff in data entry.
• Performing quality control procedures including assisting with preparation of procedure manuals and completion of relevant statistics.
• Comply with and utilise procedures, policies, regulations and standards which impact upon the position, including the Queensland Health Code of Conduct, contemporary human resource management requirements and practices, such as Workplace Health and Safety, Infection Control, Equal Employment Opportunity and Anti-discrimination Policy.
Library Assistant, (1992 to May 1997), Acquisitions Department, Central Library, University of Qld, St Lucia, Qld.
• Data entry of library orders and accessioning of items received
• Filing of orders
• Entry of supplier reports and filing of reports
• Follow up on order problems
• Answering inquires from suppliers, academics and staff members
• Returning incorrect items and processing credit notes and replacement items
Library Assistant, (1992), Lending Services, Library, Q.U.T., Gardens Point, Qld. (Part Time).
• Provide assistance to clients relating to their borrowing rights etc.
• Basic reference inquires
• Checking out and in of borrowed items
• Making reservations and extensions of borrowed items for clients.
Library Assistant, (1988 to 1991), Acquisitions Department, Bond University Library, Bond University, Gold Coast, Qld.
• Follow up on supplier reports and requests for more information
• Data Entry of reports onto the library system
• Reconcile online invoices for Technical Services
• Data Entry of library orders and accessioning of received items
• Filing
• Liaison with specialist suppliers
• Arrange video previews on request
• Rostered Circulation duties as required
Library Assistant, (1987 to 1988), Circulation Department, Undergraduates Library, University of Qld, St Lucia, Qld.
• Checking out and in of borrowed items
• Duties at Information Desk answering inquires
• Shelving and retrieval of items
• Photocopying and preparation of materials for loan
• Setting up and operation of Audio-Visual equipment
• Dubbing of Off-Air videos (Episodes of TV programs for educational use)
• Coping of audio tapes for the Reading for the Blind Service
• Minor Book Repair
Bank Officer, (1985), Credit Assessment Section, Commonwealth Bank, George St, Brisbane, Qld.
• Credit checks of new MasterCard/Bankcard applications
• Reconciliation of computer printouts with hard copy applications
• Microfilming of hard copy applications
• Filing of applications
Administrative Assistant, (1983), Cataloguing Department, Library, Mt Gravatt and Kelvin Grove Campus, Brisbane Colleges of Advanced Education.
• End processing of new library items
• Velo-binding & Lamination
• Coping Audio Tapes to provide a master copy
• Answering inquires
• Checking in and out of library items
• Prepare overdue notices for mailing
• Collection of fees and fines for overdue/lost items
• Placing holds and extensions on borrowed items
EDUCATION
2010 Southbank Institute of Technology
Certificate III in Pathology Assistance
2007 Griffith University, Nathan Campus
Bachelor of Arts (PT) Incomplete
Major: Film and Media Studies/Journalism
2003 Open Learning Institute of TAFE
Certificate II in Government
1983 TAFE kangaroo Point Campus, Qld
Office Education
1982 Cavendish Road State High School Holland Park, Qld
Year 12
PERSONAL
Interest in Computers, Ten Pin Bowling, Sailing, Tai Chi, Yoga, Reading, Yoga, Music.
REFERENCES
Christine Phillips
Supervisor
Central Specimen Reception
Pathology Queensland
Toowoomba Base Hospital
Toowoomba
07 46166511
Angela Coriet
Manager
Central Specimen Reception
Core Laboratory
Pathology Queensland
RBWH, Herston.
(07) 3636 7501
Mrs Leanne Berwick
Team Leader
Pathology Qld Procurement
(07) 3000 9367 (B/H)
Dr Kee Cheung
Coordinating Scientist
Pathology Qld
PA Hospital
Ipswich Road
Woolloongabba, Qld
(07) 3240 2398 (B/H)
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