HUman Resources and Healthcare Leadership

Charlie Pavlovsky

*** **** ******, **********, ** 63775, Ph#. 573-***-****, email: **********@*********.***

Human Resource Leadership & Healthcare Administration

Operations Management ~ Contract Negotiations ~ Community Relations

Management Partnership ~ Leadership Development & Training

Employee Relations ~ Employment Law

Executive Coaching ~ Risk Mitigation

Performance Management ~ Talent Acquisition

Strategic Planning ~ Business Development

Benefits ~ Compensation ~ HR Procedures/Policies

Business Solutions ~ Change Management

Federal and State Regulatory Compliance

FMLA ~ ADA ~ EEOC ~HIPAA

Accomplished professional with a record of top performance. Experienced in partnering at the Executive levels in support of strategic corporate initiatives. Effective communicator with strong employee relations and training background. Credited with the agility to address multiple complex issues that support the organization while delivering high value integrated processes to ensure business plan execution.

Masters in Healthcare Administration 2007- 6/08

Human Resources Management 2007–6/09

Webster University, St. Louis

3.5 GPA

PROFESSIONAL EXPERIENCE

Southeast Missouri Hospital 2008 – Present

Director of Volunteer Services

 Plans with Administrative staff the objectives and cope of the volunteer services program to augment the mission and vision of the hospital. Meets with department managers to determine volunteer, work hours, types of services and assignment of volunteer workers.

 Manages, recruits, trains, places and supervises 500 volunteer members throughout the hospital and physician offices. Recruits and interviews applicants to determine their aptitudes, abilities, and other KSA’s. Classifies applicants according to qualification, interest, age, time available for duty, and other characteristics.

 Arranges for formal orientation of new volunteers which should include a description of the institution, its mission and vision, the place of the volunteer service program within the organization, the policies of the Volunteer Department, and the responsibilities of the volunteer.

 Coordinates with Department Manager training classes and on-the-job training for specific departments needs. Assists manager in determining services to be performed by volunteer.

 Conducts surveys and meets with department managers to evaluate the effectiveness of the volunteer service program. Periodically counsels and evaluated individual volunteer(s).

 Devises methods for improving, modifying, or expanding programs and recommends changes in established policies, procedures, and programs.

 Arranges for appropriate recognition of volunteer(s). Schedules and plans general Meeting and Luncheon, Blood Drives Board of Directors Meetings, and fundraising activities.

 Manages office staff of 8 paid employees in planning, scheduling, recruiting, training placement and supervision of Volunteer programs.

 Plans, directs, and coordinates the activities of the Gift Shop. Works closely with Administration to plan marketing strategies to ensure optimal operations.

Charlie Pavlovsky

210 Mary Street, Perryville, MO 63775, Ph# 573-***-****, email: **********@*********.***

TG Missouri 4/2008 to 9/2008

Human Resources Director

 Manage Human Resource function for a 235 million automotive parts manufacturing business with

development and implementation of: Strategic Plans, public relations, payroll functions, budgeting, employee handbooks, hiring process, evaluation tools and employee relations.

 Coordinates management training in problem solving, interviewing, hiring, terminations, promotions, performance reviews, safety, and sexual harassment. Manages training function including administration of needs analysis and setup. Documentation and conducting training.

 Implements and annually updates compensation program; rewrites job descriptions, distributes annual salary surveys and develops salary budget; analyzes compensation monitors performance evaluation program.

 Oversees benefits administration to include: budgeting, claims resolution, change reporting, and annual review for cost effectiveness. Oversees clinical activities, ensures high level of patient care and coordinates job analysis and testing with WorkSTEPS for post offer and fit for duty testing.

 Identifies legal requirements and government reporting, develops and maintains affirmative action program; Unemployment, Workers Compensation and files EEOC, OSHA, EPA, as required.

 Corresponds with workers compensation carrier and attorneys to assist with collection of information and compliance with employment law.

Ste. Genevieve County Memorial Hospital 2000-2007

V.P. of Human Resources and Ancillary Services,

Sr. Leadership Team

 Advised Board of Director and CEO on possible litigation and employee labor relations issues. Responsible for resolving matters of employment discrimination, including harassment, age and disability discrimination. Developed mandatory arbitration policies and procedures to protect employer from possible litigation, resulting in reducing Equal Employment Opportunity Commission (EEOC) claims and avoiding costly litigation through in-house mediation. Represented employer in matter relating to EEOC claims, protecting employer form costly litigation, jury trials, compensatory and punitive damages.

 Designed and implemented new employer matching pension plan partnering with local brokerage firm and national TPA to ensure high level of employee education and convenient accessibility to funds and financial planning. Devised an Employee Benefit Committee to design pension plan and achieve high employee commitment and increase morale.

 Reduced Workers Compensation premiums and medical expenses. Introduced mandatory drug testing, job specific employment screening, work hardening programs, employee wellness programs, ergonomic work station evaluations and employee safety programs. These programs improved the quality of applicants and reduced Workers Compensation abuse.

 Conducted annual employee satisfaction surveys focusing on employee satisfaction and organizational trust. Transformed employee morale through team building, and improved communication. Empowered employee through process improvement and quality committees. Redesign employee orientation, resulting in higher satisfaction of new employees and quicker acclamation to the organizations’ culture. Resulting in reduction of staff turnover from 25% to 9% within a 6 year period.

 Conducted semi-annual salary and benefit surveys, partnered with state hospital association to conduct industry specific salary and benefit surveys. Implemented a compensation programs for salaried and exempted employees utilizing the banding principle to ensure fairness and equity.

 Redesigned and negotiated Self-Insured Health, Dental, Vision, Stop Loss, Liability and Life insurance plans for the organization, saving organization 6 million dollars in premium increases and benefit costs over 6 year period. Devised employee Benefit Committee to redesign benefits and achieve high employee commitment and increase morale.

 Managed all Ancillary and Support Services for: Dietary, Housekeeping, Maintenance, Medical Records, Public Relations, Education, Advertising, Employee Health and Occupational Health.

 Responsible for budgeting and Talent Development of all Ancillary Departments. Established goals to accomplish high customer satisfaction and increase revenue and profitability of departments. .

Charlie Pavlovsky

210 Mary Street, Perryville, MO 63775, Ph# 573-***-****, email: **********@*********.***

Perry County Memorial Hospital 1990-2000

Director, Human Resources

 Managed the human resource and payroll function for a 35 million dollar organization. Implemented new payroll and time clock software to increase employee efficiency and increase accuracy.

 Redesigned benefits package for the organization. Implemented self-insured health, dental and vision plans and saved the organization 8 million dollars in premium increases, administrative and network fees over 10 year period.

 Partnered with Missouri Hospital Association to develop MHA Healthcare Salary Surveys. Implemented a banding compensation system to ensure fairness and equity.

 Introduced and facilitated Deming’s Management Principles for process improvement. Implemented at Board, Sr. Leadership, Director, and staff level to insure commitment to process improvement philosophy.

 Designed and implemented new employer matching pension plan partnering with local brokerage firm to ensure high level of employee education and convenient accessibility to funds and financial planning. Currently assets over 20 million dollars.

 Developed and implemented Hospital’s Tobacco Free Campus Policy. Encouraged and supported staff by offering smoking cessions classes, providing nicotine gum, nicotine patches, hypnosis and auricular therapy to assist employees’ and their families’ efforts to stop smoking. Hospital campus is 100% tobacco free.

EDUCATION & PROFESSIONAL DEVELOPMENT & PROFESSIONAL AFFILIATIONS

University of Houston

Bachelor of Arts Liberal Arts/Philosophy 8/1986

Member American College of Healthcare Executives (ACHE)

Member Society for Human Resource Management (SHRM)

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