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Administrative Assistant Customer Service

Location:
Middleborough, MA, 02347
Posted:
May 03, 2012

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Resume:

Laurie Anderson

** ********** *****, *********, ** 02347

(c) 508-***-**** (e) k7mye9@r.postjobfree.com

Executive Administrative Assistant

Summary of Qualifications

Administrative Professional known as quick learner displaying solid communications skills, and can be relied on to succeed with all job requirements. Offering value by providing positive autonomous, and collaborative support for/with Executives of all levels including the team in diverse corporate environments.

• Strong PC efficiency using Company software for Expense reports, project tracking, and team facilitation

• Manage Outlook Calendar arranging positive strategy meetings with officials and board members

• Improved communication efficiency as a primary liaison between management, and personnel

• Troubleshoot and provide software training to eliminate extra costs – resulting in department savings

• Establishing, and editing of PowerPoint presentations for Board meetings to ensure business growth

• Consolidating reports by balancing department budget, and travel budget using Excel to produce cost savings

• Administered software implementation, therefore maximizing employee potential to secure future growth

• Edited legal documents, updated manuals, estoppels, lease agreements, document management for Attorney’s

• Proficient in planning successful Domestic, and International Travel resulting in accelerated negotiations to create further business and/or sales

Skills

Microsoft Office proficiency with keystroke 90 wpm in Word, Excel, PowerPoint, Publisher, Access, Outlook

Industry Specific Software – iMac Office Applications – Internet - GXRS Expense – Concur Expense – Oracle SharePoint - SAP Accounting – QuickBooks - Adobe Acrobat - Lotus Notes - ADP Payroll – Ariba for PO’s Choice

Office/boardroom equipment - projectors, fax, copy machines, multi-line phone systems

Professional Experience

Personal Assistant - Travelers Insurance Underwriting Director, Lakeville, MA 2010 - present

• Provide part time organization with Outlook calendar, email scanning, Internet, editing correspondence, billing

• Reviewing, and forming PowerPoint presentations/iMac Office in the interim of seeking a full time opportunity

Executive Assistant - WW VP of IT a GMB member including IT Directors, Managers

DePuy/a Johnson & Johnson Company, Raynham, MA 2008 - 2010

• Organize with WW VP Regulatory Affairs to execute decisions on VP’s behalf and enforce deadlines

• Plan conferences, and Live meetings, heavy calendar coordination, and scheduling in MS Outlook

• Oversee Agenda, minutes, travel planning, and enforce deadlines with direct reports

• Supervise collateral preparation with PowerPoint Decks to publish successful GMB Board meetings, and enhance Regulatory Affairs Oversees Medical meetings

• Guidance, and training for IT Administrative Assistants in other Depuy/J&J locations via email, and conference

• Planned meetings i.e. Anniversary Recognition, Holiday party, resulting in increased moral for department

• Consolidate Budget, track with Directors, follow up incurred costs, resulting in cost savings to travel budget

• Review Team Medical Compliance, update, meet deadline to ensure employee compliance and training

• Established SharePoint folders, give access to designees thus allowing clarity for employee expectations

Sr. Administrative Assistant - Archdiocese of Boston, Braintree, Ma (Temporary position) 2008 - 2008

Executive Assistant - to VP of Marketing, Covidien, Mansfield, Ma (Temporary position) 2008 - 2008

Executive Assistant - to EVP, Sika Sarnafil, Inc. Canton, Ma (Temporary position) 2007 - 2007

Executive Assistant - to EVP of RE & SD, and EVP Law, Casual Male Corporate, Canton, Ma 2006 - 2007

Administrative Manager – PA’s Electric, Co. E. Taunton, Ma 2001 - 2005

Additional Experience

Legal Document Assistance - Purchasing – Finance – Bookkeeping - Human Resources – Payroll - Invoicing – Technology - AP, AR, Material Control – Insurance, and claims - Real Estate – Billing - Customer Service

Education

Fisher College, Boston, MA

Associate Degree in Science

Minor Business Management



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