Experienced Secretary/Receptionist

Location:

West Chester, PA, 19382

Salary:

9.00

Posted:

June 08, 2009

Contact this candidate

Resume:

María Del R. Vázquez Sánchez

*** *. ***** **.

Apt. 11

West Chester, PA 19382

E *******@*******.***

H 610-***-**** /C 610-***-****

OBJECTIVE

To work in a fast-paced environment were I can use my skill, also to learn in a new job setting. I work well in a group, or with little supervision. I am a quick learner; and enjoy helping others. My experience comes from working at different industries, whether it is a corporate or on a casual environment.

WORK EXPERIENCE

Dates Employed Job Title Company

05/2007 – 09/2008 Secretary Nursing Administrations Dept. The Reading Hospital &

Industry: Healthcare Services Medical Center

Supports the Administrative Assistant to the Nursing Administration Department in a broad range of office functions and procedures. Functions include opens, organize and, screens mail. Answered telephone, screens and refers calls, takes messages. Types and edits a broad range of correspondence, documents and reports. Composes and prepares responses to various offices. Establishes filing systems and maintains current files for the departments including files for the internal and external correspondence. Maintains calendars for office administrators. Schedules and reserves conference rooms and prepares for meetings as directed. Receive and process the personnel evaluations for the Department of Nursing. Enter the registered nurses score on systems. Forward a copy of the evaluations to the Human Resources Department. Assist in ordering supplies. Operated standard office equipment as needed to perform tasks.

01/2007 – 4/2007 Clerk – Medical Records The Reading Hospital Weight

Management Center

Ensured that all contact with patients, the public, families, employer’s, physicians and co workers; was carried out in a friendly, courteous, helpful and considered manner. Answered the phones, entered patient information on the systems. Prepared charts for patient visits with physician. Uploaded information into electronic patient chart. Retrieved and filed all physicians’ charts and correspondence on a daily basis. Kept records in order and assembles any new patient charts. Works was primarily done independently, but occasionally as a file clerk, I worked closely with staff and physicians.

12/1990 – 12/2006 Secretary to the Vice President of Banco Popular de Puerto Rico

Operations - Trust Division San Juan, PR

Industry: Banking/Finance

Perform multiple tasks such as answering telephones. Typing letters, scheduling meetings, and prepare material for presentations using Microsoft word, Excel, PowerPoint. Purchase all office supplies and obtained quotes for that were not available. Through the internet I search for information for the Department. Prepared several reports for our office and sent to the Accounts Payable Dept. Worked with SAP Time Management System to process our time statements in the computer (clock-in/out, vacations) etc. While working at the Trust Division worked using the Workflow One supply ordering system through the internet to purchase office material. I have also used the Iron Mountain File Keeper system while working with Banco Popular.

3/1989 – 7/1989 Expediting Clerk – Purchasing Johnson & Johnson Dental Care

Department Las Piedras, PR

Industry: Manufacturing- Other

Answer telephones. Receive notice of delivery for materials from suppliers thru phone or fax machine. Help buyers by entering data on system. Called suppliers to order materials for the company. Traced back orders and kept track of shipping information. Buyers were informed daily about the status of their orders. Daily, filed all the paper work for the order placed by each day. Cover up the reception area one or twice a week. Worked for the Operations Department, as a Secretary to the General Manager of the company. Performed duties as a Clerk Typist for the Engineering Department. Assigned to the Production Department to help in organizing the files. Helped the Programmer on a project as a Data Entry entering data on the systems.

4/1988 - 2/1989 Customer Service Pall Biomedical, Inc.Fajardo, PR

Industry: Biotechnology/Pharmaceutical

Processed the orders received from our customers by phone or fax. Daily registered all orders into Mapics system. All the original orders were placed in the master book and a copy in the consecutive files. Placed tracers, follow-up orders. File all paperwork and open new files. Prepare letter of credit documentation and all other document pertaining to shipping the order. Requested and ordered supplies. Prepared invoices and distributed these within our office and sent the original to our customers. I called the couriers, for detailed flight information on our shipments. Shipments were prepared and processed through Federal Express and Ups.

10/1983 - 7/1985 Secretary-Receptionist Palmas del Mar Co. - Club Cala

Industry: Hotel/Hospitality Humacao, PR

Secretary to the Vice President of Timeshare Plans. Prepared all office correspondence.

Greeted customers, routed incoming call, retrieved and filed the customer’s information as needed. Typed all membership contracts. Research all solved customers complain and referred them to the appropriate officer. Collected all forms of payment of the timeshare plan and logged into a worksheet to prepare a accounts receivable report. Ordered office supplies for the office. Maintained a daily activities report on all sales persons. It showed: sales prospective sales, follow-up and number of clients attended.

EDUCATION

DATES ATTENDED School Degree Location

1/2002 – 5/2004 EDP College Some College Coursework Hato Rey, PR-US

Completed

8/1982 – 12/1984 Humacao University Some College Coursework Humacao, PR-US

College of PR Completed

10/1980 – 12/1982 Caguas College Caguas, PR-US

Technology and Science Certificate

8/1979 – 7/1982 Ana Roque High School Diploma Humacao, PR-US

SKILLS

Skill Name Skill Level Last Used/Experience

Certified as a First Responder Advanced 5 years

Certified as a Community Emergency Response Team Intermediate 1 year

LANGUAGES

Languages Proficiency Level

English Fluent – Full Knowledge

Spanish Fluent – Full Knowledge

ADDITIONAL INFO

I have used the following equipments: IBM, HP, Lexmark, Ricoh, Lanier, Memorex, Xerox. Also, various type of electronics calculators like Texas Instruments and Victor.

REFERENCES

Reference Name: Judith Koch, RN, BSN, MBA, CNAA

Reference Company: The Reading Hospital and Medical Center – Nursing Administration

Reference Title: Director of Clinical Operations

Phone: 610-***-****

Email: *****@***************.***

Type: Professional

Reference Name: Theresa Runkle, MA, RD, LDN

Reference Company: The Reading Hospital - Weight Management Center

Reference Title: Program Coordinator

Phone: 610-***-****

Email: *******@***************.***