Veronica Medina
Ridgewood, NY 11385
Tel: 646-***-**** - *********@*****.***
OBJECTIVE: To obtain a challenging position that will utilize my experience and skills in a progressive business environment.
EXPERIENCE: Moss New York, NY
Administrative Assistant 2007-2008
· Oversaw inventory of high end goods in New York and Los Angeles
· Generated progress reports and reconciled bank accounts for both locations
· Performed miscellaneous office responsibilities
· Responsible for accounts receivable and payable
SmithBarney/Citi Global Markets, Inc. New York, NY
Service Desk Sales Liaison 2007 –2007
· Responsible for providing branches with a high level of customer service and responding to inquires pertaining to day-to-day branch functions, systems, processes and procedures
· Act as a liaison between branches and various internal and external departments
· Develop and maintain working relationships with branch offices and back office personnel
Sales Assistant/Operations Assistant 2005-2007
· Support 4 Institutional/Retail Financial Advisors in all aspects of respective businesses
· Answered phones, provide clients with customer service, account information, quotes, reports and industry overviews; utilizing SB Access, Reuters, Nexgen and Microsoft word among others
· Responsible for opening accounts and maintenance of sensitive forms and documentation
· Execute daily journals, wires, AFT, checks, ACATS, currency conversions, DTC, and trade corrections
· Coordinate with internal departments to successfully execute client requests
· Assisted the Operations department with various assigned projects
Front Desk Coordinator/Receptionist 2003-2005
· Responsible for answering and distributing over 300 daily calls throughout the branch
· Managed the company’s lobby area; Greeted and directed all visitors
· Handled special administrative projects, as well as overflow work from department and executive assistants
Sushi Samba Restaurant New York, NY
Administrator 2003-2003
· Processed new hire paperwork and health benefits
· Entered weekly payroll hours for 100 employees using Paychex online
· Reconciled daily restaurant closings and adjusted balance sheets accordingly
· Responsible for credit card charge-backs, customer refunds and various meal discrepancies
· Managed monthly budget for accounts receivable and payable
Mastermind Manufacturing New York, NY
Traffic Coordinator 2000-2003
· Prepared Compact Disc and Cassette materials (design, films, master), for mass production
· Scheduled production process (Printing press, shipping, manufacturing and packaging) assuring completion by due date while coordinating record release dates with distributors
· Established long standing professional relationships with vendors and 3rd party vendors
· Performed miscellaneous customer service and administrative functions
EDUCATION: Mercy College New York, NY/1997
Journalism
B.A.L.C Brooklyn, NY
2008 - Current
SKILLS: Bilingual in English and Spanish, Microsoft Office, NextGen, NAS, CPI, Reuters, QuickBooks Pro, Paychex and Internet navigation
References furnished upon request