Manager Sales

Peter K. Koletsos III

*** *. ******** ***. **** Home 312-***-****

Chicago, IL. 60657 E-mail: ********@***.***

SUMMARY OF QUALIFICATIONS

Highly self motivated professional in staff management who performs diligently to accomplish organizational goals. Over ten years experience dedicating excellent service in the hospitality industry to include but not limited in Finance, Inventory Controls, and Leadership while maintaining strong working relationship with the clients and co-workers at all levels.

EXPERIENCE

Four Points by Sheraton Chicago, IL 9/2005-6/2007

Housekeeping Manager

Ran the day to day operations of a housekeeping and laundry departments of a midsize hotel to include:

• Implemented inventory controls by utilizing and creating spread sheets in Excel as well as a physical count method

• Created a training program in both English and Spanish to effectively clean in a productive manner

• Contributed with housekeeping skills with opening of sister hotel in Las Vegas

• Appointed on the Presidential Advisory Council for the Marcus Corporation as a result of effectively opening the Las Vegas property

Crothall Chicago, IL 08/2004-02/2005

Environmental Services Manager

Responsible for the sanitation of a 744 bed hospital to include:

• Effectively expedited the sterilization of examination rooms in the emergency department

• Assured main public areas were clean and free of debris

• Assigned and oversaw twenty plus associates in their duties to complete and excel in there tasks to company standards

Hotel 71 Chicago, IL 07/2003-12/2003

Assistant Executive Housekeeper

Placed as Acting Executive Housekeeper overseeing and running four major departments of a multi-cultural staff of seventy plus:

• Security-Insured the safety of the associates and guest

• Laundry-Oversaw the insulation of costly equipment and training of the staff

• Housekeeping-Managed staff to meet the standards and expectations of the Guest and the owners of a four star hotel

• Mini-bar-Ran profitable mini-bar department by keeping loss to a minimal by assuring accountability

Embassy Suites Chicago, IL 10/2000-07/2002

Night Manager

Oversaw Night Audit, Housekeeping, and Garage staff while preparing daily figures for accounting and the corporate office:

• Implemented organizational procedures to streamline Night Audit tasks to focus on guest and hotel needs

• Recognized existing staff through motivation and team building methods

• Ability to handle guest concerns to minimize loss of hotel image

Essex Inn Chicago, IL 07/1998-05/2000

Executive Housekeeper

In Charge of Housekeeping, Laundry and Mini-bar departments while hotel was undergoing a ten million dollar soft renovation:

• Responsible for the purchasing of furnishings, linens and sundries

• Conceived new set up of amenities and presentation

• Able to combine staff to effectively reduce labor cost by 10% while maintaining high level of service

• Retrained staff to meet new level of standards while implementing team recognition program

VOLUNTEER EXPERIENCE

The Center on Halted Chicago, IL 03/2006 – Present

Center for the LGBT community in the Chicago area.

• Participated in fundraising activities

• Answered phones for the helpline

Haymarket Chicago, IL 10/2011 – Present

Rehabilitation and Detox center for Chicago area.

• Assist in serving 700 plus meals during the holidays

• Committed to help where needed

EDUCATION AND TRAINING

Roosevelt University Chicago, IL Graduated 12/2003

Bachelors of Science in Hospitality and Tourism (GPA 3.26)

Chicago City Colleges Chicago, IL 01/1985-12/1995

Fundamental courses including business, sales and marketing

Echols International Hotel School Chicago, IL 09/1983-02/1984

Certified in hotel management-front desk, reservations, supervision, sales & marketing, and food & beverage.

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