Customer Service Exp. 5 yrs +

ERIC CALHOUN

OBJECTIVE

To obtain a position with an energetic and fast paced company that focuses on customer service, collections, sales and marketing.

SUMMARY OF QUALIFICATIONS

More than five years of top diversified experience with a strong background in customer service, sales and relations. Excellent organizational and communicational skills. Result oriented, with the ability to see any assignment come to a successful conclusion and the outstanding ability to work with and motivate others.

PROFESSIONAL EXPERIENCE

Supervisor, Independent contractor, Trainer 2006-2008

Platinum sales, 2460 East Shadburn Ave. Buford Ga 24559

Direct sales, field supervision, stock reports, daily draw vs. commission payment to agents,

local, state and federal standards and guidelines, one on one customer service solutions,

collections, office direction.

Dealer services 2006-2006 LoJack. Corporation, 40051 Sierra Hwy suite B-140 Palmdale, Ca 93550…………………... Obtain orders from car dealers nationwide in a call center and provide education on our tracking and recovery systems for current customers who had purchased the Lo-jack system.

Customer service, Collections 2005-2006

Countywide home loans, 177 W Countrywide Way Lancaster, Ca 93535

Contact customers on both high volume outgoing and incoming calls to offer options to cure the delinquency of their mortgage, obtain financial info from borrower for repayment plans or programs. Used leads from the company to offer refinances or home equity lines of credit to customers.

Field supervisor, Independent contractor, Trainer 1999-2005

Infinity sales, 3419 W 34th Ave Kenosha, Wi 53992

Direct sales, field supervision, stock reports, daily draw vs. commission payment to contractors, local, state and federal standards and guidelines, one on one customer service solutions, collections, office direction, transportation agenda and motivational meetings.

Shift manager 1998-1999

Wienerschnitzel, 45313 W Ave L Quartz Hill, Ca 93536

Customer service, food, labor and stock reports, inventory, interviews, open and close of business.

PROFESSIONAL REFRENCES

Available upon request.

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