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Customer Service Sql Server

Location:
Hyderabad, AP, 500081, India
Posted:
June 18, 2012

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Resume:

Srinivas

Mobile: +91-917*******

Email: **********@*****.***

Professional Summary:

Over 4+ years of IT experience out of which 2 years 2 Months of experience in MS Dynamics AX as Technical Consultant and 2 years 3 months of experience in .Net.

Worked extensively with the client requirements, customizations, Integrations and part of implementation team based out of India

Good knowledge on AOT, MorphX and X++

Good knowledge on Installation and Configuration of Dynamics AX 2009

knowledge on AR, AP, Inventory and Bank Modules

Customized various SSRS reports as per the client requirement

Involved in the development of presentation Layer, Business Layer and Data Access Layers.

Excellent skills in GUI application domain, implementation of database applications.

Quick learner and excellent team player having, ability to work in tighter schedules and on different applications concurrently.

Exposed to all stages of Software Development Life Cycle.

Good Knowledge on SQL server 2005, 2008.

Excellent Client handling ability with good presentation skills.

Professional Experience:

• Working as Software engineer for Zylog Systems Limited from November 2011 to till date.

• Worked as Software Engineer for canarix software solutions Pvt.Ltd from December 2007 to October 2011.

Academic Exposure:

• M.Sc IT from Tagore Engineering College, Anna University, Chennai with 73%.

• BCA from Aravido Maha Vidyalayam College, Osmania University, Hyderabad with 67%

Technical Exposure:

Microsoft Technologies : X++, C++, C#, Dot Net.

Databases : SQL Server 2005 / 2008.

Operating Systems : Windows Family.

Development Tools (IDE) : IntelliMorph, MorphX, Visual Studio 2008

ERP : Microsoft Dynamics AX 2009

Web : HTML, XML

Project #1

Name : Duke Energy.

Environment : Dynamics AX 2009, SQL Server 2008, Windows Server 2008, MorphX

Duration : November 2011 to Till Date.

Description:

Duke Energy is a U.S based Fortune 500 company involved in Electrics, Gas production and transmission. It has assets of more than $70 billion with more than 6 million customers. This Project is a major project initiative launched in 2005 to improve Duke’s financial business processes and systems.

Responsibilities:

Developed the application using MorphX and X++.

Involved in Change requests on Dynamics Reports and Form Customization.

Involved in filtering the records based on the requirements.

Involved in setting up client and server architecture.

Involved in setting up user group permissions.

Handled different modules in Account Receivables, Account Payables.

Testing the reports whether data is posting correctly or not.

Different terms and conditions for different types of orders and invoices

Automatic import of items and creation of BOMs in Ax through excel.

Project # 2

Name : Hrnybelle.

Environment : Dynamics AX 2009, SQL Server 2005, Windows Server 2003, MorphX

Duration : February 2010 to October 2011.

Description:

This is a company who sales the products of various distributors along with their own products through the website customer will raise a purchase order through the advertisement in website customer will get the product from the company.

Master data setup help @ Customers, Vendors, Items, Groups, Parameters, Default Order settings, Site order settings, Inventory breakdown, Item configurations and storage configurations, External Item descriptions, Bank Cheques, Creation of checks, Ban Accounts etc

Responsibilities:

I am involved in T & L and Bank module implementation and customization. Some of them are listed below.

User training and resolving bugs

Code Review involvement

Ensure to follow best practices for code release

Routine was developed to cancel all the sales lines items by reading from the csv file and also tracking the history.

credit limit checks - before posting any sales order

Supplementary items customization:

Bank cheque customizations

Also involved in customizations after rapid implementation

Requirement is to create expense journals for a project from csv file and post them automatically. Reading a csv file and creating expense journal, lines and posting it. Logging in history table and Error Log Tables based on the exceptions.

Project # 3

Project : CRM

Client : German Society for International Cooperation

Role : Developer

Environment : Asp.net 3.5, C#.Net

Database : SQL Server 2008

Duration : January 2009 to February 2010.

Description:

This is a software application to manage the relationships, as well as to assist the Human Resources Department and Customer Service Department. The projects have been extensively implemented with WCF services. Users will be able to gain access to the system from any computer with in intranet. Login credentials used by the system will be identical with intranet credentials. Specific functionality will be geared directly towards assisting the Human Resources and Customer Service Departments, thereby increasing their efficiencies. Phone calls and logs will be tracked in a much more effectual manner relative to current processes. This will help decrease client response times and increase client satisfaction.

Responsibilities:

• Actively involved in development, enhancement and testing of several modules.

• Have created WCF Services and consumed the same in web application.

• Have written stored procedures, functions, views at backend.

• Involved in client interaction.

• Involved in writing Business Logic using C#.

• Involved in unit testing.

• Involved in enhancements of modules.

Project # 4

Project Name : Resource Organizer

Client : Masterminds Global Solutions

Environment : C#, ASP.NET & SQL SERVER 2005

Role : Team member

Duration : December 2007 to December 2008

Description:

The basic functionality of this project includes maintenance of the activities of the employees of masterminds Global Solutions. Primarily this system was built for online submission of time sheets for the consultants working at various locations.

Responsibilities

Analysis of the system specifications provided by the clients.

Development of Resource module.

Writing stored procedures

Testing-Unit testing.



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