Student

Profile

Detail-oriented, efficient, and organized professional, with extensive experience in accounting systems. Possess strong analytical and problem solving skills, with the ability to make well thought out decisions. Highly trustworthy, discreet and ethical. Resourceful in the completion of projects and effective at multi-tasking.

Education

Algonquin College, Woodroffe Campus - Ottawa, Ontario 2010 – present day

Business – Accounting, Ontario College Diploma

Degree Expected Date - 2012 April

State University of Moldova – Republic of Moldova, Chisinau 1994 - 1999

Bachelor degree in Commercial Law

Academy of Economic Studies of Moldova – Republic of Moldova, Chisinau 2000 - 2003

Bachelor degree in Accounting

Work Experience

South-East Ottawa Community Health Centre,

Tax Preparer Volunteer, Ottawa, Ontario February – April 2010

• Prepared and submitted compliance (tax) returns;

• Provided consultancy services to clients;

• Advised on tax liabilities.

Convergys,

Customer Service Representative, Ottawa, Ontario November 2009 – April 2010

• Provided effective and timely resolution of a range of customer inquiries and strived for one-call resolution of customer issues.

• Completed ongoing training to stay abreast of product, service and policy changes.

• Demonstrated best judgment in the disbursement of adjustments and credits.

• Increased the customer experience by providing information on new products, rate plans, and services through up selling opportunities.

• Answered phones and respond to customer requests and provided customers with product and service information.

• Identified, research, and resolve customer issues using the computer system.

Council of Europe Development Bank (CEB), Social Housing Project

Accountant, Republic of Moldova, Chisinau, June 2006 – July 2009

• Prepared management reports and financial summaries using Microsoft Excel detailing company’s financial status.

• Generated bank deposits, verify and balance receipts.

• Created invoices and track overdue accounts.

• Manage payroll and prepare payroll tax returns. Research and resolve billing and collections disputes.

• Supported a significant increase in productivity levels by streamlining accounting processes.

• Prepared and delivered to management, under extremely quick turnaround timelines, accurate monthly, quarterly, and annual financial statements.

• Demonstrated talent for quickly learning new tasks and completing assignments ahead of schedule while maintaining a high degree of accuracy.

• Contributed substantially to reducing outstanding accounts receivables through improved collections processes.

Non-Technical Skills

• Proficient in MS Office Applications (Word, Spreadsheet, Power Point), able to create data bases in MS Access;

• Fluent (reading, writing, speaking) in Romanian, Russian, English;

• Skilled in Simply Accounting and ProFile software.

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