IT Manager
Resume:
JOHN SAWYER *******@****.***
Ravenna, OH 44266
Phone [cellular] 330-***-****
**-**** – BayCare Health System Clearwater, FL
Manager, EMR Technical Liaison
- Implemented EMR project in line with System defined Clinical Integration Model.
- Project Manager for EMR implementation project.
- Led multiple sub-projects concurrently.
- Managed proof of concept for the eClinicalWorks eHealth Exchange implementation.
- Utilized Strategic Planning skills to develop detailed project plans.
- Managed team in implementing large project plans including in-house resources and vendors.
2008 - 2009 Summa Health System Akron, OH
Sr Applications Support Specialist/EMR Technical Lead
- Developed detailed Strategic Project Plans.
- Implemented EMR project in line with System defined Clinical Integration Model.
- Managed 32 Windows 2003 servers.
- Maintained 14 Physician Electronic Medical Record (EMR) systems.
- Provided first line of contact for technical related issues with the EMR.
- Utilized Strategic Planning skills to develop detailed project plans.
2005-2008 Summa Health System Akron, OH
Integration Specialist
- Utilized the Integration Engine to configure and ensure data flow between systems while incorporating necessary data structure.
- Data flow includes manipulating data to be interpreted by systems from various vendors including but not limited to business systems, healthcare systems, billing systems, and government systems.
- Supported primary clinical application in Technical Administrator role.
- Managed application servers for Integration and Clinical Patient Repository.
- Led and managed clinical system monthly scheduled downtimes, including; planning, implementation, and testing.
- Led Integration initiatives for the Health System to design, develop, test and implement the integration of Clinical Applications.
2003-2005 Summa Health System Akron, OH
CPOE Application Support Specialist
- Implemented CPOE product in a team environment as the Technical Project Manager; building the application structure, testing, and on-site go-live support.
- Managed servers and application environment structure for the CPOE project.
- Provide first line of contact for technical related issues with the CPOE system.
- Supported primary clinical application in Technical Administrator role.
- Utilized Strategic Planning skills to develop detailed project plans.
- Lead team in implementing large project plans including large upgrades and disaster recovery/failover testing.
2001-2003 Summa Health System Akron, OH
PC Support Technician II
- Worked Helpdesk and in person to resolve computer and/or application problems.
- Supported; 3500 computers, 6000 users, and over 200 applications for the organization.
- Trained new employees in the PC Support area in my final year in the department.
1999-2001 Kent State University Kent, OH
PC Technician
- Supported computers, users, and applications for various departments across campus.
- Supported students- needs in 5 computer labs across campus.
- Worked full-time while taking full-time class load.
1997 – August 2009 Kent State University Kent, OH
- B.A. – General Studies – Healthcare Administration
- Focused and completed areas of study; core Business curriculum, core Communications curriculum, core Justice Studies curriculum.
1995 Southern Local High School Salineville, OH
- Diploma with Honors
Certified in:
Siemens OPENLink Base Services
Siemens OPENLink Toolkit Services
Sunrise Clinical Manager Orders and Results
Sunrise Clinical Manager Configuration 1
Sunrise Clinical Manager Configuration 2
eClinicalWorks Installation Client and Server
eClinicalWorks ASP Installation
University of Akron Project Management Overview
Microsoft Corporation Certified Support and Installation for Windows XP Pro
Completed BayCare Management Training – 40 hours of training.
Experience in
Managing groups (2 years experience)
Project Management (7 years experience)
Technical and business writing (6 years experience)
Desktop Support (5 years experience)
Windows 95-XP (including NTFS and FAT file systems)
Microsoft Office Suites (All releases)
Siemens OPENLink (Integration Engine) (3 years experience)
Clinical Application Integration (3 years experience)
Printing Systems
Software Troubleshooting
Sunrise Clinical Manager – Configuration, Project and Technical Management (3 years exp)
eClinicalWorks – Electronic Medical Record software Project and Technical Management (2 years exp)
Project Plan development (7 years experience)
Project Plan Implementation (7 years experience)
Server 2000-2003, TCP-IP, General network infrastructure, VPN
Security (including encryption)
VB Scripting
SQL Query writing
MAC OS
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