EXECUTIVE SUMMARY

Decisive, action-oriented and result-focused professional offering 15 years of experience in aligning business strategy with technological novelty in the financial services, telecommunications and retail industry. Proficiency in e-commerce, Business Intelligence & data analytics related project management. Offer strong leadership, successful team building skills, strategy & business development, developing & implementing process improvement tools, resource procurement, and consulting & relationship development. Possess 10 years of project/program management experience with extensive knowledge on the system development life cycle.

EDUCATION

• Executive MBA, Virginia Commonwealth University, April 2010

• Six Sigma Green Belt Certification, 6sigma.com, August 2009

• Project Management Professional (PMP) Certification, PMI, September 2005

• Masters in Computer Applications, Mysore University India, May 1996

PROFESSIONAL EXPERIENCE

Estes Express Lanes, Richmond VA

Sr. Project Manager Consultant December 2011 – Present

Dock Automation Project – Objective of the project is to support more efficient operations in the terminal, principally by tracking the movement of freight and equipment throughout the terminal.

Responsibilities:

• Solicitation of quotes and procurement of devices from multiple vendors

• Managing the triple constraints of the project as well as Risks / Issues

• Planning the terminal readiness, user Training and phasing the implementation

• Standardizing the Terminal process

Standardizing the PMO

• Played an active and very important role in building the never existed Project management office

• Streamlined the project delivery and portfolio management process

• Standardized the project management artifacts

• Lead role in designing and standardizing the PMO bulletin

• Creation and implementation of Intranet / Wiki EIT Docs – Confluence

Bank of America, Richmond VA

Program Manager Consultant January 2011 – December 2011

Health of the Plant (HotP) – Infrastructure and Stability Remediation

Responsibilities:

• Manage HotP $50MM program responsible for identifying and driving ‘Best in Class’ improvements to overall infrastructure maturity resulting in greater stability, improvement of system availability and reduction of Failed Customer Interactions (FCIs).

• Identify business process improvements and cost saving opportunities within various applications, infrastructure technology components and platforms based on analysis of corrective actions in response to production incidents.

• Responsible for mission critical business applications and production platform availability to key business and operations partners by analyzing incident trends, performing corrective action request oversight, end-to-end monitoring and proactive maintenance.

• Develop program dashboard information to provide infrastructure key performance indicators (KPIs) to technical executives, business leaders and bank regulators.

• Ensure overall system architecture meets resiliency requirements based on Six Sigma failure mode effects analysis to reduce single points of failure.

• Conducting the face-face workshop, road show to bring awareness across the enterprise about the program

Capital one, Richmond VA

PMO Consultant November 2008 – December 2010

Digital technology architecture

Objective of the project is to aid the leadership team to formulate the target objectives for the upcoming year with a gap analysis report by comparing the existing domain architecture with the customer feedbacks / competitor’s analysis

House style project

Objective of this assignment is to change the look and feel of the Capital One web presence to position & differentiate

Year end statements

Main purpose of this project is to produce the year end and quarter end reports online for the customers who have registered for online services

Estates project

Focus of this project is to enhance the experience of the deceased customer’s near-dear ones by reducing the phone calls

Online letter center

Objective of this project is to consolidate all the mails which go out to customers and store it online for certain period for all the customers who have registered for online services

Responsibilities:

• Setting the objectives, prioritizing the initiatives and successfully delivering the solutions leveraging the appropriate Project management methodologies like Agile/Lean, Waterfall, etc..

• Strategically partner with cross-functional teams(30+ members )to achieve the set target in a collaborative manner

• Managing the Scope, cost & schedule along with mitigating the identified risks

• Responsible for leading, facilitating and directing the activities of a subordinate staff

• Drafting & sharing effective, clear, concise, and relevant communication for key stakeholders

• Procurement of right resources, resource mentoring & motivating

• Best practices & standards governance being a local PMO

State Corporation Commission of VA

Project Manager Consultant August 2007 – October 2008

Information technology division

Financial Institution Information System Conversion

The Bureau of Finance is a section in the SCC (State Corporation Commission - http://www.scc.state.va.us/bfi/applic/consfin.aspx), that regulates financial institutions in the state of VA. The project focus was to enhance the capabilities of the existing system by leveraging the latest technology and convert core functionalities of the client’s financial institution information system to a latest web technology from Power Builder / Oracle to a .NET / Oracle system. Technology includes DOORS, .NET, Oracle, Power Builder, MS Visio

Responsibilities:

• Responsible for proper execution and completion of the project, leading a team of 10

• Cost-benefit analysis in Influencing the key stakeholders to make right decisions

• Gathered and reported estimates and actual financial results of the projects to management.

• Drafting & maintaining project schedule, implementation plan, risk management plan, quality management plan

• Negotiated with the stakeholders for schedule, scope and resources

• Created the processes, templates, and tools for more effective project management

Capital one, Richmond VA

Business Intelligence & Data Analytics Division

Project Manager Consultant April 2006 – July 2007

Server decommissioning and Optimization project

The focus of the project was to reduce the UNIX/LINUX & Oracle server footprint by consolidating the existing Oracle server environment. Existing databases/warehouses were migrated to fewer, more efficient servers and the old servers were decommissioned and retired. Managed AIX server consolidation and decommission project.

Auto Provisioning – Proof Of Concept

Access Central is a Sun Identity Management (SIM) application used to provide access to different systems in the Capital One IT environment. Provisioning was done manually once a request was raised. The objective of the project was to develop a factory model to achieve auto provisioning for all the systems attached to the Access Central system.

Identity & Access Data Warehouse and Reporting

The objective of this project was to develop a data warehouse for both identity and access of data and generate analytical reports using Hyperion/ Brio tools. These reports are used to answer questions from the auditors and regulatory compliance authorities. Previously history for the identity and access was not maintained and this project was undertaken to bring the client to SOX compliancy.

Responsibilities:

• Responsible for proper execution and completion of the projects, leading a team of 50 and budget up to 5M

• Implemented business intelligence tool to answer SOX compliancy leveraging Agile methodologies

• Planned and managed SAS decommissioning project resulting in $1M in savings

• Delivered Oracle server consolidation project resulting in projected savings of more than $10M over 5 years

• Conducted ROI analysis and played a key role in selection and prioritization of projects for the program

• Drafting & maintaining project schedule, implementation plan, risk management plan, quality management plan

• Negotiated with the stakeholders for schedule, scope and resources

Mphasis (EDS, now a HP company), Bangalore, India

Project Manager@ VeriSign, Savannah, GA June 2003 – April 2006

NextGen 2.0:

NextGen is a sophisticated web based system to help the mobile vendors market their business, as well as, maintain subscriber information. The GUI was developed using JSP and HTML. Servlets, EJB, and Struts were also used to develop the system. The data was originally in flat files and were converted and loaded into ORACLE tables.

CIMS / Cellular Information Management

CIMS is a system that was converted from a z-Cobol, flat file database to a JAVA, ORACLE, and Business Objects application. The CIMS system helps VeriSign customers (service providers) to manage their subscriber information, as well as, market their businesses.

Project Management & Information System

Project Management System was developed to help management executives understand the progress / status of all projects across the organization and to provide metrics and various reports supported with diagrams; it also provided a repository for future reference.

HRIS System

This is a Human resource system for Motorola employees. Browser based forms were developed to provide employees with online screens where they could choose from a variety of HRIS benefits; new business rules were added using EJB.

Automobile Option Enhancement

This is a browser based online system for users (Nissan customers) to select custom options for a new car; new business rules were added to allow users to select from more custom options.

Responsibilities:

• Development & implementation of projects to enhance the vendor capabilities by leveraging the latest technology

• Led pre-sale and business development activities like drafting proposals, presenting the solutions, strategies and industry standards by building a strong customer relationship

• Drafting & maintaining project schedule, implementation plan, risk management plan, quality management plan

• Negotiated with the stakeholders for schedule, scope and resources

• Responsible for proper execution and completion of the projects, leading a geographically distributed team of 60+

Covansys (Now a CSC company), Portland, OR

Project Lead August 1998 – April 2003

Visual Labor Management Project

Visual Labor management system is a system to visualize the labor requirement based on the load of the goods coming into the store and manage it efficiently.

Retail System Maintenance and Merger Project

Fred Meyer’s acquired Smith’s groceries and needed to perform data conversion & migration as well as database systems conversion. Coded new applications required for merger-related activities modified existing batch and online applications to run in the post merger Environment.

Responsibilities:

• Responsible for proper execution and completion of the merging activities and leading a team of 12

• Drafting & maintaining implementation plan, risk management plan, quality management plan

Tata Consultancy Services, Chennai, India

Associate December 1996 – July 1998

COBOL conversion projects:

Requirement was to convert several thousand programs from JIS COBOL and COBOL 74 to COBOL for MVS.

Check and Direct Credit Advice Note Printing System Enhancements

Requirement was to enhance existing client-server system by creating new screens and modifying existing ones to add new options and functionality.

Y2K Conversion of NWS Applications

Objective was to perform Y2K conversion activities for the NWS banking system.

Responsibilities:

• Development of screens and new online and batch programs accessing DB2 tables

• Supervised analysis and resolution of database and applications Y2K issues

SKILLS

Project Management tools MS Project, Clarity, AtTask and SharePoint

Requirement Gathering tools Rational Requisite Pro, DOORS

Modeling Tools Visio 2000, UML

BI Tools Cognos, Business Objects, Crystal reports and SAS web analytics tools

Other tools Clear Case, Clear Quest. Enet, Confluence

Version Control Systems Change man, STARTEAM 5.4

Web Technologies MS.Net, ASP.net, ADO.net, Java, EJB, JDBC, Servlets, JSP, JavaScript, Struts,

WebLogic, XML, XSL, Ant, SOA

Other Technologies UML, RUP, C, HTML, CSS, Visual Basic 6.0, REXX

Application/Web Servers Web logic, Apache and Tomcat

Databases Oracle 9i, DB2, Teradata, MS SQL Server and mySQL

Operating systems & Platforms UNIX, OS/2, IBM Mainframe and Windows

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