Manager Sales

THEODORE W. KOONTZ, II

*** ****** ***

Cranberry Township, PA 16066-3303

724-***-**** (h)

724-***-**** (m)

**********@*****.***

SUMMARY

Solutions Implementation Leader with extensive experience, driven to achieve international revenue and profit growth objectives for companies serving the retail, manufacturing, warehousing, distribution and healthcare markets. Creative and skilled at cross-functional leadership with a demonstrated ability to define and refine business processes. Key business competencies include:

• Strategic Planning and Product Ideation

• Strategic Marketing and Communications Execution

• Product Development & Life-Cycle Management

• Campaign Development & Management

• Product Marketing, Demand Generation; Lead and Opportunity Management

• Brand Development

• Customer Relationship Management

• Project and Program Management

• Direct Sales and Business Development

• Team Development and Leadership

• Relationship Building and Nurturing

PROFESSIONAL EXPERIENCE

SEEGRID CORPORATION, Pittsburgh, PA

February, 2011 – January, 2012

An innovative designer and maker of robotic industrial trucks solving warehouse, distribution and manufacturing material handling application needs.

Consultant

Developed and executed strategic marketing plans; return-on-investment models, hardware and service product requirement documents; and service deployment tactics.

• Performed a detailed work-flow analysis for a large food distribution warehouse which through suggested automation enhancements resulted in associated labor time reductions of greater than 60%.

• Determined key measurement milestones, instrumental in proving increases in operational productivity exceeding 20%, resulting in an increase of return on investment of greater than two and one-half years.

SOCKET MOBILE, INC., Newark, CA May,

2010 - December, 2010

A global provider of mobile computing and data collection hardware, enhanced by a value-added reseller organization which provides unique software applications targeted at a diversity of market needs.

Director of Healthcare Systems

Developed and controlled strategic business relationships and integration activities with top tier software application and service providers who serve the critical and long term care markets.

Channel Business Manager, Northeastern U.S. and Canada

Managed and supported a two-tiered reseller and distribution network to meet specified marketing and sales objectives.

VOCOLLECT, INC., Pittsburgh, PA

2008 – 2009

The primary innovator and producer of Voice-Directed Work® solutions, facilitating communication between workers and information systems.

Product Line Manager, Mobile Computers

Directed Vocollect’s flagship product line of mobile computers, headsets and accessories; focused on long term strategic planning, product conceptualization and product development activities.

• Established a universally applied product road mapping process used to accelerate development and better manage life-cycle activities, reducing average time-to-market by 28%.

• Initiated strategies and business plans used to justified new market opportunities for channeling existing product solutions.

AUDIOVOX ELECTRONICS CORPORATION, Hauppauge, NY

2006 – 2008

A leading, value added distributor of consumer electronic products sold through power and specialty retailers, distributors to new car dealers, original equipment manufacturers, mass merchants and the U.S. military.

Product Manager, Mobile Video

Controlled all aspects of Audiovox’s Mobile Video product line, including strategic and business planning, overseas product sourcing, vendor management, pricing, channeling, marketing, training, product support and profit and loss.

• Consistently exceeded the product gross margin target of 34% by negotiating lower vendor selling prices, implementing alternative methods for shipping during times of rising energy costs and invoking price increases as required.

• Increased average order size by 6% by establishing channel volume-based buying programs in exchange for price reductions and relaxed terms of sale.

SYMBOL TECHNOLOGIES, INC. (now Motorola Solutions), Holtsville, NY

1996 - 2005

A global leader in mobile data transaction systems, providing solutions based on wireless local area networking for data and voice, application-specific mobile computing, bar code data capture and RFID.

Director of Marketing and Business Lead, Projects Phoenix and Sales CRM / 2003 – 2005

Lead extensive portions of two of five business transformation projects to modernize and consolidate Symbol’s global IT infrastructure through the implementation of SAP, an industry leading enterprise management software solution.

• Successfully identified corporate business requirements and operating principles for marketing initiatives, pricing, profit targets, sales and management of all globally delivered customer and professional service products, utilizing an internationally structured, cross-functional development team.

• Effectively determined the functional requirements for the development, execution and management of marketing campaigns, resulting in a closed-loop system linking campaigns with generated sales leads and sales opportunities. This produced an 80% increase in the ability to measure 100% of the ROI against a specific marketing campaign.

Director, Global Services Marketing, Global Services Division / 1999 – 2003

Controlled market penetration and demand for Symbol’s line of professional and support service products in key global markets through strategic direction and tactical implementation.

• Contributed to a revenue increase of 14% (~ $45M) over the prior two years by establishing SymbolCareSM Services as a corporate sub-brand representing a full suite of World-class service and support products serving the Enterprise Mobility marketplace.

• Improved customer satisfaction by 17% through the development of MySymbolCare, a Web-based service portal providing personalized, custom-tailored information to clients about their specific support and service delivery.

• Produced a measured increase in customer satisfaction and revenue while maintaining control on profit by implementing resource estimates and project scope documents worldwide; including customer communication plans and project status reports, to minimize risk of delivery.

Director, Customer Service Product Marketing, Services Division / 1998 – 1999

Guided the development and marketing of Symbol’s repair and support products offered within North America, insuring a competitive product portfolio that evolved to meet changing customer needs.

• Promoted to this position and effectively transitioned to marketing the intangible versus the tangible product.

• Improved product awareness and increased revenue 12% (~ $22M) by successfully implementing a strategy to segment channel sales partners to better align with service product offerings that matched their customer base.

Senior Product Manager, Scanner Products Division / 1996 – 1998

Drove business planning, product specifications, competitive analysis, forecasting, pricing, launch and all related strategies for the company’s line of fixed position bar code scanning products.

• Positioned Symbol as a recognized provider of high performance checkout and price verification products for the retail industry, growing market share by an estimated 18%.

• Led a ten-member team tasked with augmenting revenue growth of the fixed position scanner product line. A 19% (~$66M) increase was measured after the team’s initial year in existence.

• Invented three hardware product enhancements, each issued a U.S. patent named to Symbol Technologies.

AT&T GLOBAL INFORMATION SOLUTIONS, (now NCR), Duluth, GA

1994 – 1996

A leading producer of point-of-sale systems and peripherals for the retail industry.

Senior Product Manager, Retail Products and Systems Group

Managed the specification, development and launch of an emerging electronic shelf-price labeling technology.

• Instrumental in business planning, which charted product positioning and forced consolidation of redundant tasks, shortening time-to-market and reducing development costs by almost 12%.

• Negotiated a 23% cost reduction on a system component, key for the execution of the product’s pricing model.

EDUCATION

MBA, The University of Dayton, Dayton, OH

BA, (Major: Business Economics), The College of Wooster, Wooster, OH

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