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Customer Service Assistant

New York, NY
August 10, 2012

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**-** ***. * ***** St.

Oakland Gardens, NY 11364

Home: 718-***-**** Cell: 917-***-****

Objective: Payroll/ HR Assistant/ Accounting Clerk

Summary: Immensely gifted, knowledgeable creative Payroll Assistant with great experience with Ceridian, iEmployee, ADP, and Kronos.

Summary of Qualifications

• Seven years of experience

• Sound ability to process and maintain payroll information in Ceridian, iEmployee, ADP and Kroners

• Strong proficiency with Microsoft Word, Excel, Outlook and the Internet

• Sound ability to perform bank reconciliations, accounts receivable, accounts payable petty cash and general administration

• Works well under tight timelines and ability to prioritize work in fast-paced environment

• In-depth organization skills

• Ability to manage multiple tasks effectively

Professional Experience

Accountemps - A Robert Half Company – May, 2012 – June, 2012

A short assignment at Swiss Post Solution Inc., New York,

• Entering payroll hours to the system (ADP TimeSaver and WorkForce)

Affinity Health Plan, New York, 2009- April, 2012 - Payroll Assistant

• Trained new hires and timekeepers in Kronos

• Exporting payroll information from HR Link to the Payroll Link

• Maintaining and recording employees’ changes for payroll including new hires, terminations, and all other changes

• Importing payroll hours from Kronos to ADP

• Maintaining PTO and vacation balances in Kronos

• Transferring hours and payroll data to ADP

• Sorting and distributing payroll checks to more than 750 employees

• Answering all emails and telephone calls regarding payroll questions

• Maintaining electronic time and labor management in Kronos

• Preparing and maintaining 403K statements and checks for MetLife

• Maintaining the payroll of agency temps

• Maintaining and preparing all payroll and employee management reports in Kronos and ADP

• Preparing employee verification forms

French Connection Group, Inc., New York – 2007-2009 - Payroll Assistant

• Processed and transmitted payroll weekly and bi-weekly for over 700 union, non-union, hourly and salary employees

• Processed new hires, terminations, promotions and transfers into Ceridian Payroll System

• Maintained employee numbers and iClock numbers on company software

• Completed the daily process of importing and importing data within Ceridian and iEmployee

• Checked and administrated time clock for payroll accuracy

• Maintained personal files in Ceridian and by hand

• Maintained employees’ time off in iEmployee and by hand

• Sorted and mailed payroll checks and W-2s for more than seven hundred employees around the country in twenty-five locations

• Sorted and filed e-mail and regular mail to and from twenty-five stores

• Identified and corrected processing errors

• Balanced payroll records with payroll register

• Allocated and maintained payroll invoices among seven companies

• Preformed additional clerical functions vital to Payroll Department activities

• Preformed general payroll activities including iClock time, copying and filing, including but not limited to W-4s, I-9s, direct deposits and PAFs

• Answered questions by phone and responded to e-mails regarding payroll and new hires

Macy’s – Douglaston, New York, 2005-2006 - Sales Associate

• Customer service and sales

Super Stop & Shop (Peapod)., New Hyde Park, 2005-2006 - General Clerk

• Generated income statements, balance sheets, general ledger, checks and reports including bank reconciliations

• Entered payment vouchers; received/ deposited daily and monthly online customers’ check

• Performed general clerical functions

Kajima Corporation, Colombo, Sri Lanka

• Payroll, human resources and accounting


Associate Degree in Business Management – Long Island Business Institute

Bachelor Degree – B.Com (The University Of Sri Lanka)


Will be given upon request

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