Sales Manager

Thomas Skytte

**** ****** ******

Garden Grove, CA 92845

Mobile: 714-***-****

OBJECTIVE: Utilize my 30 plus years of practical experience to further my career as a service and/or sales

professional at a reputable company.

QUALIFICATIONS

25 years of Mercedes Benz mechanical and technical experience. Family owned Mercedes Benz full service facility. Grew up with a wrench and a manual in my hand.

Niche market in the 1980s for differential, automatic transmissions, and power steering re-build with over 50 dealers and independent operators as customers.

Managed and ran Mercedes Benz and BMW service business from 1990

Owned and operated business since October 1999. Job functions included: customer relations, purchasing for parts and shop supply/equipment, supervision, quality control, employee benefits, marketing, and sales...and anything else that needed to be done!

EDUCATION

1985 High School Diploma, Fountain Valley High School

1982-1987 Technical training in specialized facilities

1987-Present Various technical and management training classes

EMPLOYMENT

1982 Technician Trainee, Jim Slemons Imports

General repair, including transmission overhaul

1983-1987 Technician Trainee, Orange County Motors, Inc.

General repair, including transmission overhaul

1987-1990 Technician, Orange County Motors, Inc.

General repair. Transmission overhaul specialist. Lead trainer. Lead troubleshooter and advanced repair manager. In charge of outside sales for transmission and differential repairs.

1990-1999 General Manager, Orange County Motors, Inc.

Ran the business. Responsible for scheduling appointments, sales to individual clients as well as shops, quality control, inventory purchasing and control, accounting and payroll, human resources.

Made outside sales calls and follow up calls to other repairs shops for transmission and differential repairs as well as cleaner product sales.

1999-2006 Owner, Orange County Motors, Inc.

Everything above plus.

2005-2006 Service Advisor, Mercedes Benz of Long Beach

Communicating clients concerns to technicians, selling parts and labor. Also making sure

the vehicle is repaired on time and all complaints/concerns are addressed. Delivering finished product to client. Keeping an open line of communication with customer. Follow up with customer for quality assurance and appointments.

2006-Present Outside Sales Rep and Account Manager, Zep Inc.

Responsibilities include business to business sales, account management, new account generation and maintenance, problem solving, equipment installation, servicing and repair, managing route, product knowledge and applications, reporting stats to upper management.

I also trained new hire reps as a field trainer, making sales calls and cold calls with new reps, providing feedback on calls and support for product knowledge and trouble shooting.

.

REFERENCES Available on Request

Contact this candidate