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Manager Customer Service

Location:
Goodlettsville, TN, 37172
Salary:
65,000
Posted:
November 17, 2010

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Resume:

RONNIE STOVALL

**** *** ********** **** ***. ****

Springfield TN

615-***-****

**************@*******.***

PRODUCTION MANAGER / SUPERVISOR

Motivated individual seeking a leadership role with an established growth oriented company where teamwork innovation educations and sense of ownership are valued and encouraged.

Summary

A Production Manager / Supervisor that has over 15 years experience in both manufacturing and scheduling environments where consistent organizational ability strong floor presents resourcefulness tenacity and high flexibility have championed to meet goals in team building inventory management quality procedures productivity Tool and Die press operation press maintenance and required safe guarding while holding true to integrity loyalty and caring for others.

Skills and Accomplishments

• Supervision and material management

• Proficiency with Microsoft Office Excel PowerPoint Word

• Detailed Material Report Processing (MRP) knowledge

• ISO / QS 9000 Certification

• Understanding of 5S Principles and 7 waste principles

• New employee training / orientation with ISO procedures

• Creating Standard Operating procedure documentations

• Extensive operation of shop equipment including milling grinding turning and band saw and annealing

• Maintained Quality Assurance of parts through use of multiple measurement tools / procedures (e.g.

• Micrometers calipers height gauges profile projectors plug snap gauges and operation and design of

• Functional gauges

• Help create Fast Response Quality procedure and implement corrective actions for internal and external issues.

• Inventory Management Training

• Taught Quick Die Change Team this resulted in savings of $50 000 per year.

• Lead Inventory Tracking Team where reduced plant inventory by 30%

• Worked with Department Reorganization Team where we produced 15% more available floor space

• Assisted in Oil Conservation Team to reduce lubricant cost by 24%

Professional History

Jan 2009 June 2010 Smith s Paint Contractors Hermitage TN

Assistant Foreman

Work part time as needed to assisting owner in daily operations.

• Insure proper materials are assigned to job

• Insure proper personnel are assigned to designated job

April 2007 Nov 2008 Martinrea Fabco Springfield TN

Press Room Supervisor / Special Projects Supervisor

Supervision of 22 employees in the metal stamping manufacturing of structural components for the automotive industry.

• Implemented using synthetic die lubricants in conjunction with improved lubricating system resulting in cost savings of $300 000 per year.

• Spearheaded 5s and reorganization of department producing 10% more available floor space. •

January 2005 - November 2006 Atlantic Tool and Die Anniston AL

Production Manager

Spearheaded start up for 2nd shift assembly press room and shipping departments in highly demanding automotive environment.

• Managed and maintained 40 employees in all aspects of automotive manufacturing including weld assembly press room quality shipping and tool & die

• Trained multiple press operators in a high turnover environment

• Worked closely with Quality Manager and Engineers to insure the highest quality standards were met without sacrificing customer order deadlines

• Spearheaded TS16949 certification on 2nd shift

August 2002 - January 2005 J.M. Roberson Const. Co. Hartwell GA

Foreman

Supervision of 5-10 employees of residential and commercial construction & maintenance scheduling working with sub-contractors overseeing all customer service issues and bid proposals

April 1999 - August 2002 Roper Pump Commerce GA

Supervisor

Responsible for 12 - 24 full time employees responsible for fluid handling pump manufacturing

• Documented corrective actions and implemented resolutions for Engineering and Maintenance to uphold quality

• Managed productivity scrap and labor variances

• Prescribed and implemented multiple changes in tracking of material flow processes to increase overall productivity without risks to quality

March 1998 - April 1999 Quality Conversions Royston GA

Shop Manager

Supervision of 15-20 employees in the installation of specialty market items for heavy duty pickup trucks.

• Trained new and existing employees

• Maintained scheduling of part requisitions and production to meet customer orders

• Managed rolling inventory and implemented system for future part ordering procedures

June 1987 - March 1998 Tenneco Automotive Hartwell GA

Production Supervisor

Employed initially for Tenneco Automotive s shock and strut manufacturing facility as a Press Operator where my skills were recognized and honed quickly through rapid promotions within the company working in many specific areas of die stamping including material and part scheduling supervision die maintenance and procedure documentation of each department.

• Oversaw 50 employees including production and support personnel within the Die Stamping department

• Oversaw die maintenance schedules as well as materials ordering and part scheduling

• Governed die changeover to meet changing needs of parts shipped to sister plants to meet their production needs

• Organized and documented development of engineering changes in product or equipment for improved processes and/or quality

• Maintained and repaired a stock of over 100 production metal forming dies most of which were complex progressive dies

• Targeted problems in Quality and resolved these issues effectively through repair of the die or changes in production stamping environment

• Worked extensively with shop equipment such as milling lathe horizontal and vertical band saws grinders and annealing/hardening processes

• Participated in two year Tool and Die apprenticeship program which included outside courses taken in Machine Tool Technology

• Headed production changeover modifications for improved die changeover times

• Continued education in Kaizen and ISO/QS 9000/9001

• Participated in implementation of ISO 9000 as one of first 100 plants in the nation to meet this criteria

• Sustained awareness and continuing education of OSHA standards in Stamping department

• Creation of targeted documentation for new and existing employees for procedural changes per ISO requirements

August 1977 - June 1987 Hartwell Manufacturing Co Hartwell GA

Maintenance Technician

Instituted techniques for trouble shooting and repair of equipment used in apparel manufacturing as well as facility maintenance.

Education and Related Coursework

Hart County High School 1979

Algebra I and II Blueprint Reading I and II Metal Properties and Heat Treating

Quick Die Change Procedures Kazan (Continued Improvement) P.E.P. (People Eliminating Problems)

Computer Training (Windows) ISO / QS 9000/9001 Training Supervisory Training

Lean Manufacturing Training loading guard for progressive Dies Leadership Situation & Style



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