Social Worker
Resume:
MICHELLE A. ROGERS
P.O. Box ****-***, Bethel, Alaska 99559
********@*****.***
QUALIFICATIONS PROFILE
Compassionate, seasoned, and results-driven professional, offering more than 10 years of operational, general, and executive management experience in non-profit organization. Recognized as a well-respected and active community volunteer with proven positive results in participating in various civic projects dealing with child protection. Equipped with high-caliber qualifications in handling all facets of social work, including budget preparation and administration, program management, and public relations. Highly skilled at recruiting, training, and motivating people to achieve solid organizational growth. Accustomed to establishing long-term quality relationships with the community by addressing their diverse needs. Adept at multitasking in challenging, fast-paced environment while juggling to multiple priorities.
KEY STRENGTHS
- Special Events Coordination
- Program Evaluation and Analysis
- Leadership, Training, and Team Building
- Volunteer Recruitment and Retention
- Budget Implementation and Cost Control
- Outstanding Public Relations
- Articulate Oral and Written Communication
- Curriculum Planning and Development
- Regulatory Standard and Quality Control
- Problem Resolution and Decision-Making
- Excellent Investigative Abilities
- Superior Interpersonal and Presentation Skills
EMPLOYMENT HISTORY
DEPARTMENT OF HEALTH AND SOCIAL SERVICES - 2008–PRESENT
Children’s Services Specialist IV, Office of Children’s Services, Bethel, AK Aug 2011–Present
- Apply dynamic leadership talents to seven child protection workers and one social service associate in the Family Service Unit of the Office of Children’s Services toward the fulfillment of corporate mission and goals
- Supervise workers on their day-to-day activities to reunify children with families as well as to achieve safety, permanency, and well-being for the children on their caseloads
- Determine staffing requirements: recruit, interview, and hire applicants and effectively recommend appointments, promotions, and transfers
- Conduct performance evaluations for the work of subordinates; investigate allegations of employee misconduct; administer disciplinary actions; and actively respond to employee complaints and grievances
- Delegate specific duties and responsibilities to staff and foster positive working relationship at all times
- Maintain frequent interaction with clients and the community to establish long-term quality relationships
Social Services Program Coordinator, Office of Children’s Services, Juneau, AK May 2011–Aug 2011
- Spearheaded two program coordinators and one social service associate in the Adoption and Guardianship Unit of the Office of Children’s Services to develop their competencies as well as to achieve their maximum level of potential
- Played a pivotal role in reviewing Adoption and Guardianship Subsidies as well as in finalizing OCS adoption and guardianships along with any amendments to subsidies
- Meticulously analyzed policies and procedures for OCS adoptions and guardianships
- Solidified profitable public relations with local and private agencies and with related federal agencies
Children’s Services Specialist IV, Office of Children’s Services, St. Mary’s, AK Apr 2010–May 2012
- Directed and coordinated five child protection workers and two social service associates in the St. Mary’s and Aniak regional offices
- Assumed full responsibility in interviewing applicants, recommending promotions and transfers, evaluating performance of subordinates, investigating allegation of employee misconduct, and addressing issues and concerns
Training Specialist II, Division of Juvenile Justice, Juneau, AK Oct 2008–Apr 2010
- Systematized the development and implementation of the annual statewide training plan
- Oversaw individual training projects to ensure its timely completion
- Performed training needs assessment for the Juvenile Justice staff
- Optimized operational efficiency by modifying course content and exercises, performance standards, and instructional materials or contract with trainers
- Facilitated training on specific curriculums such as for Restorative Justice Practices, Fetal Alcohol Spectrum Disorders, and Building Bridges with families
- Presided over ongoing projects, including Substance Abuse Counselor Certification Program, Counseling Skills, and Restorative Justice Training
- Received selection to procure training-related goods and services such as trainers, training spaces, registrations, and equipment
NORTHWEST RESOURCE ASSOCIATES, ALASKA CENTER FOR RESOURCE FAMILIES
Training Coordinator/Family Support Specialist, Juneau and Fairbanks, AK Aug 2004–Oct 2008
- Provided expert oversight to training activities regarding all aspects of children with special needs, FASD, and child protection for resource families throughout Southeast Alaska and Fairbanks, Alaska
- Orchestrated monthly regional training, foster and adoptive parent core training, and rural training efforts
- Initiated the development of recruitment and retention strategies for foster and adoptive parents
- Rendered high level of assistance with all facets of case management services to adoptive parents to prevent the disruption of the placement
STATE OF ALASKA HEALTH AND SOCIAL SERVICES
Children's Services Specialist, Office of Children’s Services, Juneau, AK Sep 2001–Jun 2004
- Reviewed reports of child abuse or neglect and jointly investigated in conjunction with local tribal organizations or law enforcement
- Evaluated risk and safety factors and determined their relative effects on the overall protection for the child
- Displayed keen expertise in identifying when emergency protection of a child was necessary as well as when to access in-home supportive services to protect the child and prevent the removal of the child from the home
- Planned and coordinated appropriate court proceedings to obtain emergency or non-emergency custody
- Completed documentation for pertinent facts to be included in the preparation of a case for court
- Established and implemented strategies to engage non-voluntary or hostile family members
- Executed thorough, individualized family assessments to address family members' strengths and needs, family dynamics, and family members' capacity for change
- Organized direct supportive, educational, and treatment interventions to promote family growth and change; including crisis intervention, skill modeling, emotional support, resource linkage, and problem solving
- Entrusted to record the process and conclusions of the intake assessment
PRIOR WORK EXPERIENCE
CASEWORKER, FAMILY RESOURCE CENTER AT ST. VINCENT DE PAUL SHELTER, JUNEAU, AK: 2000–2001
Catholic Community Services
SOUTHWESTERN OREGON COMMUNITY COLLEGE, COOS BAY, OR: 1999–2000
Coordinator, General Population Education Program, Shutter Creek Correctional Institution
Instructor, General Population Education Program, Shutter Creek Correctional Institution
Instructor, Comparative World Religions, SUMMIT Education Program, Shutter Creek Correctional Institution
Instructor, GED Preparation, SWOCC Outreach Program
EDUCATION
MASTER OF ARTS IN THEOLOGY - Franciscan University, Steubenville, OH: 1993
BACHELOR OF ARTS IN THEOLOGY - Franciscan University, Steubenville, OH: 1990
TRAINING AND CERTIFICATION
Quality Caseworker Visits: Nov 2010 Knowing Who You Are: Nov 2010
Present and Impending Danger/Family Engagement Training: Sep 2010 SKILS Training at Family and Youth Services Training Academy: Aug 2010
Office of Children’s Services Supervisor Academy: Jun 2010
Introduction to Restorative Practices: Aug 2009 Facilitating Restorative Conferences/Using Circles Effectively: Aug 2009
Motivational Interviewing: Mar 2009 Group Facilitation Skills: Mar 2009
Aggression Replacement Facilitator Training: Jan 2009 Control Tactics Training: Nov 2008
Ansell/Casey Life Skills Assessment Trainer: Apr 2005 FASD 101 Trainer Certification: Apr 2005
Better Together Facilitator Training: Sep 2004 Home Study Writer Certification: Aug 2004
Parental Substance Abuse: Nov 2003 Forensic Interviewing of Children: Jul 2003
Adult Psychopathology: Jan 2003 Impact of Domestic Violence on Children: Jul 2003
Specialized Indian Child Welfare Act: Feb 2002 Effects of Child Abuse on Child Development: Feb 2002
Separation Placement and Reunification: Jan 2002 Training of New Employees/FYSTA: November 2001
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