Myron L. Jackson
North Little Rock, Arkansas
501-***-**** Cell
E-mail - ********@*****.***
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EDUCATION University of Indianapolis, Indianapolis, Indiana - 2006-2009
Bachelors of Science in Communication
Bossier Parish Community College 2004-2006
Bossier City, Louisiana
SKILLS
•Microsoft Office Word, PowerPoint, Excel, Outlook and Windows XP, Vista, 7
•Highly Self Motivated, Team Player, and Multi-task oriented
•Video and Media Equipment, and Photography
WORK EXPERIENCE
Hewlett-Packard February 2010-Present
Conway, Arkansas
Position: Technical Support Loyalty Center Agent
•Successfully resolve consumer technical issues(hardware and software) related to computers and printers
•Work with HP customers to ensure their service experience with HP is positive one
•Communicate well with HP consumer customers and present an excellent presence of the HP brand over the telephone or via electronic support
•Act as an HP consultant to assist Customers
•Earn Customer’s respect and trust to sell the end user a solution that will meet their technology needs
Morning Star Baptist Church June 2004 to Present
Position: Operation Manager
•Provide a wide range of administrative support
•Maintains Pastors Calendar
•Schedules Meetings
•Research and Preparing Monthly reports
•Reconcile and Pay monthly invoices
•Travel and Guest Arrangements
•Manage Databases
•Create presentations
•Data Entry
North Little Rock Boys and Girls Club Summer 2004
North Little Rock, Arkansas
Position: Mentor
•Mentor age groups 8 to 12 years of age
•Coach different activities/programs that was implemented during the summer
•Administered a basketball camp 6 to 8 years of age
Pulaski County Election Commission Summer 2006
Little Rock, Arkansas
Position: Warehouse Assistant
•Delivered voting machines
•Loading trucks to deliver voting machines
•Conducted inventory on machines
•Made sure all equipment was operable
ACHIEVEMENTS
• Kelso Reid Mental Attitude Award ( Sportsman Ship Award)
•Basketball Team Captain University of Indianapolis 2007 – 2008.
•Angus Nicoson “Something Extra Award” Nominee ( Leadership award on and off the court)