Production Administrator
Resume:
TISHA JUNIOUS
*** *** *** **** * Hallsboro, NC **442
Phone: 910-***-**** * Cell: 336-***-**** * Email: ********@*******.***
PROFILE
Office management professional totally involved and dedicated to the services and
quality of an organization, while maintaining strong ethics and standards.
SUPPORTIVE QUALIFICATIONS AND ACHIEVEMENTS
An innovative, detail-oriented Office Administrator with more than ten years experience in diverse areas of customer service, health care, manufacturing, and financial services.
Strong work ethic, a passion for problem solving, and conquering challenges.
Experience includes extensive use of Conflict Resolution Skills & Leadership Skills.
Proficiency in Microsoft Office Suite, Medical Terminology, ICD-9/CPT Codes, Electronic Medical Records, and Patient Registration.
Exceptional Customer Service Skills and Event Planning Abilities.
PROFESSIONAL EXPERIENCE
George R. Kilpatrick Jr., MD, PA, Greensboro, NC
July 2010 – January 2011 Medical Office Assistant - Completed patient check-in/out procedures and patient scheduling, processed payments, accessed patient information to
develop charts for pending appointments, operated multi-line phone system,
organized medical records for electronic filing and document information
on patient records.
RF Micro Devices, Greensboro, NC
April 2007 – June 2010 Wafer Fabrication Operator - Operated automatic and semi-automatic equipment used in microchip manufacturing and assembly and test in a state-of-the-art clean room environment.
Dell, Inc., Winston-Salem, NC
February 2006 – April 2007 Production Associate - Packed, boxed, and shipped computers to customers.
American Express, TSC, Greensboro, NC
February 2001 – September 2005 Customer Service Representative – Answered calls from credit card customers to process payments; resolved discrepancies concerning purchases, balances, new products, merchant orders, card reorders, and handled customer sales.
Primerica Financial Services, Greensboro, NC
December 1994 – April 2005 Branch Manager - Advised clients on financial plans utilizing knowledge of securities and investment strategies, insurance, and retirement plans, maintained regulations and guidelines for NASD, SEC and NC Insurance Commission.
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RESUME
TISHA JUNIOUS
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Pinnacle Ridge Apartment Homes, Durham, NC
January 2000 – January 2001 Leasing Agent/Office Assistant – Assisted consumers with acquiring suitable living accommodations; coordinated corporate apartments; coordinated on-site and off-site staff; marketed for continuous resident occupancy. Office Administration duties: collected, posted and deposited rents; bookkeeping; document drafting; resolved resident and staff concerns.
Nortel Networks, RTP-Morrisville-Creedmoor, NC
September 1992 – January 1999 Sr. Materials Handler Specialist/Assembler – Telecommunications manufacturing and production: Supervised materials between production floor and the stockrooms; ordered parts and equipment; managed product tracking system; Liaison between production employees and middle management; collaborator with production and process engineers; trainer for programs to increase production; co-designer for continuous flow implementation processes. Team Leader; shipping and packing, assembler, products tester, and machine operator.
EDUCATION
Brookstone College, Greensboro, NC
Medical Office Administration
Diploma of Medical Office Administration
Awards: Perfect Attendance, President's List and Honor Roll, Spirit Award, Nominee for Student of the Year
Date of Graduation: May 2010
North Carolina Central University, Durham, NC
Business Management and Administration
Bachelor of Business Administration
Date of Graduation: May 1992
COMMUNITY INVOLVEMENTS
Co-organizer for United Way Campaign
Builder with Habitat for Humanity
Walker in Susan G. Komen “Race for the Cure”
Walker in “Pink Heals” Parade
Co-organizer for Community Stop-the-Violence Campaigns
Volunteer Events Coordinator for a Non-profit Organization
REFERENCES
Bernadette Trinidad – Owner, Crutchfield and Associates, Greensboro, NC 336-***-****
Brandon Cassidy – Director, Brookstone College of Business, Greensboro, NC 336-***-****
Carol Mathewson – AMS Sr. Consultant, Association Management Sources, Wilm., NC 910-***-****
Carter Bearden – Exec Admin, Eastern North Carolina School for the Deaf, Wilson, NC 252-***-****
Lonnie Payton – Organizer, Battle of the Weekend Warriors, Wilmington, NC 910-***-****
Rhonda Beck – Owner, Nail Expressions,
Winston-Salem, NC 336-***-****
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