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Experienced Regional Manager

Location:
Houston, TX, 77095
Posted:
May 21, 2010

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Resume:

ROBERT J. MCDANIEL

k3x0ol@r.postjobfree.com

***** ********* ***** *****

Houston, Texas 77095

713-***-**** Cell

Confidential Resume

_____EDUCATION___________________________________________________________________________________________

Point Loma Nazarene College, San Diego, CA

‘85-‘90 Attended

Major: Business Administration, Management Emphasis

Professional Management Seminars & Courses:

H.R. Mgmt. Supervisory Practices

Cert. Prop. Mgr. (CAM) Courses

Management & Leadership Skills & Techniques

Advanced Fair Housing Courses

Legendary Service

Supervisor Training In Accident Red.

R&B Management Training

Leadership for Hospitality Mgmt.

_____SUMMARY OF EXPERIENCE____________________________________________________________________________

Experience encompassing the following areas:

-Procedure Planning / Development / Implementation of Policies -Customer Awareness / Need Assessment / Recommendation

-Personnel Training / Supervision / Motivation / Evaluation –Rate -Revenue Mgmt. / Inventory Control / Quality Assurance

_____PROFESSIONAL EXPERIENCE_________________________________________________________________________

Balfour Beatty Communities – Military Housing; Newport, Rhode Island

Regional Manager – U.S. Navy Northeast (July ’09 – Oct. ‘2009)

•Complete multi-state portfolio responsibility for the company’s U.S. Navy’s Northeast installations.

•Portfolio consists of 5,114 units comprised in 39 neighborhoods located on and off post.

•Managed properties consisting of single family, duplex and apartment style properties in Connecticut, Rhode Island, New Jersey,

Maine and New York.

•Ensure and maintain collaborative working relationships with customers, employees, organizations and Navy partners.

•Full P/L responsibility, installation financial performance, operational reporting and cash flow management.

•Conduct regular site visits and sub-market analysis to evaluate and ensure appropriate unit pricing and curb appeal.

•Complete property inspections to ensure administrative and maintenance operations are in compliance with the established

partnerships business plans.

The Morgan Group, Inc.; Houston, Texas

Senior Regional Manager / Asset Manager (Sept. ’00 – January ‘09)

•Complete multi-state portfolio responsibility. Oversee portfolio operations for both company owned properties and third party division; consisting of J.V. partnerships, institutional clients and private owners.

•Portfolio size ranges between 6-12 properties or 2,300 to 3,200+ units depending on acquisition & development activity. Manage high-end luxury properties in Texas, California, Colorado, Missouri, Kansas, Georgia and Florida. There are multiple ownership entities with an estimated value of more than $500 M.

•Responsible for mentoring new regional managers and R.V.P’s. Provide support, training, instruction and motivation to on-site team members. Recruit, hire, develop and monitor progress of managers for internal advancement opportunities.

•Responsibilities and experience include new construction, property start-ups, lease-up and stabilized operations.

•Establish and maintain consistent communication and reporting with lenders, construction, ownership partners & executive mgmt.

•Exposure and experience with site selection for development opportunities, market analysis, marketing plans, unit/premium pricing, design of clubhouse, property amenities, floor plan layout and interior finishes.

•Assist with new business development in target markets throughout the mid-west and east coast.

•Review and recommendations made to development partners of proforma income and expense expectations for unit and premium

pricing. Standardized stabilized operating expenses for all new development deals across the country.

•Coordination of acquisition, disposition and refinance efforts as requested by ownerships or corporate CFO.

•Overall responsibilities include but not limited to owner relations, complete P&L responsibilities, budget and capital preparation and control. Create and maintain SOP’s, review and approve monthly, quarterly and annual investor / owner reporting. Inspect properties to ensure quality control, organization and operational standards are in line with company and owner expectations.

AIMCO Corporate Housing; Houston, Texas

District Sales Manager / 24 communities (May ’00 – Sept. ‘00)

•Identified AIMCO communities, create inventory base and established price guidelines for the Houston, Galveston, San Antonio, Austin and Baton Rouge region.

•Develop marketing plans to identify targeted companies. Complete responsibility for sales and marketing efforts, budget

recommendations, vendor services and community involvement through participation in business organizations within specific geographic sub-markets to introduce ACH services.

•Responsible for the telemarketing, prospecting, canvassing territory, networking, direct mail campaign, relationship development of existing and potential clients, creating marketing materials, maintaining database and administrative reporting.

•Reported to President and General Manager the task of meeting with potential clients, partners and the coalition of business who continue to support, promote and refer leads of potential customers through the company’s corporate housing program.

Lincoln Property Company; Houston, Texas

Director of Corporate Housing / 5000 units (June ’98 – May ‘00)

•Develop corporate housing program from inception. Responsible for start up of entity and the day to day management.

•Responsibility encompassed program design, structure, office procedures, collateral material, marketing, accounting, financial

reporting, initiate and negotiate contractual agreements and monthly owner reports.

•Developed relationships with the business community, major employers, real estate professionals and other influential audiences to

educate and communicate the positive changes due to professional mgmt. of LPC’s presence and the corporate housing program.

•Actively participated in local business market and the Houston Apartment Association creating rapport and attracting business to

LPC while promoting corporate housing accommodations and availability.

•Responsible for recruiting efforts including interviewing, facilitate testing and employment offers for all office positions in a region

consisting of 15 site locations.

•Changed the public/local employer perception that Greenspoint is an unsafe area. Created a positive image of Greenspoint as an

outstanding place to live, work and shop. -Actively participate in area and regional economic development organizations and related

committees for activities directly related to promoting a positive image for with the goal in mind to keep the area employers

corporate housing needs with the submarket.

R&B Apartment Management Company; Los Angeles, California

Leasing Manager, Houston, TX (Oct. ’96 – June ’98)

Leasing Manager, Woodland Hills, CA (Jan. ’94 – August ‘95)

•Managed staff of thirty-four employees; directly oversaw all leasing efforts of 810 and 970 unit apartment communities.

•Responsible for all aspects of day to day operations including; supervision of all staff and office management, local marketing efforts, resident relations, financial reporting, physical operations of the property including apartment units, grounds, building & curb appeal.

•Oversaw all leasing and marketing efforts for a class A 760 luxury townhomes located in Woodland Hills, CA.

•Responsible for collections of all receivables totaling over $1.1million monthly. Recognized for closing out with zero delinquencies

for five months of the year with the remaining averaging less than 3% delinquencies annually.

Property Manager, Dallas, TX (Aug. ’95 – Oct. ’96)

•Managed a 332 unit apartment community while coordinating with the construction rehab department on all movements and related improvements through a $3.4 million dollar renovation.

•Responsible for personnel training, supervision and evaluation of ten staff members.

•Responsibilities included all aspects of on-site management consisting of resident relations/retention, rent collection, on-site

accounting, payroll, budget preparation and accountability and financial reporting.

•Initiated and negotiated contractual agreements/recommendation, execute corporate marketing initiatives.

Forte Travelodge Hotel (Four Star 210 rooms)

Sheraton Harbor Island Hotels (1050 & 350 room hotels)

Front Office Manager, San Diego, CA (’93 – ’94)

Guest Service Manager/Manager on Duty, San Diego, CA (’88 – ‘93)

•Department head position responsible for the operation of guest services and related departments at these four-star luxury hotels.

•Achieved budgeted revenues, wage productivity and maximized profitability related to the rooms department.

•Implement and maintained local and national sales & marketing programs.

•Responsible for hiring, training and development of all front office personnel to insure quality assurance.

•Conducted scheduling, payroll and supervision of a staff of approximately 50-60 employees. Responsible for operations of the

front desk, reservations, CBX operators, bell desk, concierge services and transportation shuttles.

•Implemented various policies and procedures and local promotional programs to insure compliance with corporate directives.

_____REFERENCES_________________________________________________________________________________________

Professional and personal references available upon request.



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