Unaiza Admani
Irving, TX 75063
Phone: 214-***-****
Email:******.******@*****.***
OBJECTIVE:
Pursuing a career in a professional environment with major responsibilities.
QUALIFICATIONS:
Retail Management experience with two perfume stores.
Skilled at planning and budgeting; employee training; adherence to company standards; and customer relations.
Nine years of customer service experience.
Excellent written and verbal communication skills.Extremely productive in a high volume, high stress, environment.
Self-motivated.
EDUCATION:
The University of Texas at Arlington, Arlington, TX
Bachelors of Arts, Criminal Justice; Summer 2011
EXPERIENCE:
Wells Fargo, Dallas, TX
Teller – May 2010 – February 2011
• Handled each and every client with great courtesy and delivered exceptional customer service.
• Processed banking transactions accurately and efficiently.
• Handled inquiries and more complex transactions.
• Identified client needs and referred financial products and services.
• Handled daily and monthly reports including overdraft report.
• Recommended and cross-sold bank services and products for partners.
• Assisted customers in safe deposit, ATM processing, and other crucial transactions.
• Handled compliance of audit operations and regulatory issues.
Perfume Plus II, Texas City, Texas
Store Manager – February 2004 – April 2010
• Increased sales volume by 150% in less than three years.
• Designed attractive presentation strategies and special marketing campaigns, resulting in increased store traffic and profits.
• Hired and trained sales staff.
• Increased store inventory and expanded merchandise purchases.
• Responsibilities included purchasing, merchandising, customer service, and all facets of running a department store.
Pakistan Student Association
President- 2007-2008
• Planned activities and organized events for annual convention.
• Supervised youth group coordinators/volunteers in activity facilitation. Acted as liaison between event coordinators and community executives for activity implementations.
• Managed budgets and financial accounts per member
• Facilitated planning meetings with volunteers/coordinators.
Skills
Computer- Proficient typing skills, MS Word, Excel, PowerPoint, Access, FrontPage and MS Outlook & Register.
Language- Fluent in Urdu and Hindi and working knowledge in Spanish