Technician Technical Support

Philip Henry

**** ****** ***** ******, *******, GA

678-***-**** (Home) 404-***-**** (Cell)

**********@*****.***

Professional Summary

An electronic technician with over 20 years experience in the component level diagnosis and repair of a wide variety of electronic equipment. Have refurbished and repair desktop computers. Have excellent troubleshooting skills, can solder, able to read electrical schematics, and have experience in using basic electronic equipment. Have repaired and refurbished desktop computers. Have experience in resolving technical support issues with clients. Have created technical documentation, and used it to train other technicians.

Professional Experience

Senior Electronic Technician

Medquist, Tucker, GA

2001-2010

*Tested and repaired to the component Lanier cassette-based dictation

equipment and Philips digital dictation and bar code scanning equipment

*Refurbished HP and IBM desktop computers

*Solved customer technical support issues as needed

*Developed and implemented test procedures as new product lines were

introduced. Trained technicians in these procedures

Electronic Technician

Venture Engineering, Doraville, GA

1999-2001

*Tested and repaired to the component level electronic traffic signs,

traffic signal remote control units, power supplies, LED panel boards

*Tested and repaired the field service returns of the company’s product line

Test Technician

Comstat Datacomm, Lawrenceville, GA

1991-1997

*Tested and repaired to the component level the company’s line of data

communication products, specifically equipment that interfaced with IBM

and Unisys computers

Relevant Skills

*Experienced with basic electronic test equipment, (oscilloscopes, digital

multimeters, etc.)

*experienced in reading electrical schematics

*experienced in soldering

Education

Pursuing diploma in Electronics Technology/Biomedical Instrumentation Technology, Chattahoochee Technical College, Acworth, GA 2011

Certificate in Electromechanical Technology

Pinellas Technical Institute, Largo, FL

BA-- Philosophy Major

University of Florida, Gainesville, FL

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