Laundry Manager

Curriculum Vitae

Rayu K. Priolkar

Present Address: P.O. Box 131277, Abu Dhabi, U.A.E

Tel: +971**-******* / +971-*-*******

Permanent Address: 607, Building No. 1-B, Powai Vihar Complex,

Powai, Mumbai 76, India Contact: +91-983******* c/o

Email : *************@*******.***

Objective To seek position as Laundry Manager within the Hospitality industry in order to utilize my skills, expertise and extensive experience to the optimum level and facilitate career growth

Summary

 Over 25 years of experience in the Laundry Operations

 Graduate - Bachelor of Arts (B.A.)

 Consistent and loyal worker

 Having an excellent health and good physique

 Well versed with Computer word and excel

 Proven ability to train, develop and maintain a team of professionals

 Reliable, patient and result oriented with a clear vision

 Proactive with outstanding communication, presentation, negotiation and sales-closing skills

 Solid Manager, team builder and motivator

 Ability to learn quickly and adapt to changing environments

 Have been member of IFI (International fabric care Institute) which helped me to develop my knowledge and update business trends.

 Has been trained in Countraflow (Tunnel) washers in Bandbox laundry in year 1979

 Has attended Johnson Diversey advance training in Laundry in which operation and principle of tunnel washers was discussed in details. Visited and observed operation of these machines at Linen Craft Dubai.

Professional

Experience

Duration: 1st August 2009 to date

Company: Qasr Al Sarab Desert Resort & Spa, by Anantara Abu Dhabi UAE

Designation: Executive Housekeeper cum Laundry Manager

Job profile:

• In-charge of Housekeeping and laundry operation of 140 rooms and 52 villas

• Reporting to Rooms Division Manager

• Performing all Managerial duties like budgeting, inventories and handling 80 staff members

Professional

Experience

Duration: 2nd Jan 2007 to June 2009

Company: Shangri-la Hotel Abu Dhabi, U.A. E.

Designation: Laundry Manager

Job profile:

• In-charge of operation of hotel, Serviced apartment and villas, total 382 rooms.

• Reporting to Executive Housekeeper.

• Handling whole operation with uniform room .

• Performing all other Managerial duties like budgeting, inventories and handling 37staff members.

Professional

Experience

Duration: 15th June 2004 to Dec. 2006

Company: One & Only Royal Mirage Hotel, Dubai, U.A. E.

Designation: Laundry Manager

Job profile:

• In-charge of operation of three properties of 500 rooms, operating two laundries of the hotel complex and one at the staff accommodation.

• Reporting to Rooms Director.

• Handling whole operation with uniform room of three properties.

• Performing all other Managerial duties and handling 40 staff members.

Duration: March 2001 till June 10th 2004

Company: Emirates Towers, Dubai, U.A.E

Designation: Laundry Manager

Job profile:

 In-charge of the Laundry operations of 400 rooms hotel

 Reporting to the Executive Housekeeper

 Handling the Guests’ laundry at very high standards and limited house linen is made in house

 Monthly Production Report

 Daily Line-ups

 Monthly Consumption report

 Quality control leader

 Member of Handling of Guest complaints.

 Handling total 16 colleagues of six nationalities with 2 Supervisors for 24 hours operation.

Achievement

 Achieved maximum 97% of Customer Satisfaction Index

 Annual budget is met with required profits.

Duration: October 1998 to March 2001

Company: Hilton, Abu Dhabi, U.A.E

Designation: Laundry Manager

Job profile:

 In-charge of the Laundry operations as a department head of 350 rooms hotel.

 Handle contracts for Beynunah Tower, Corniche Residence, Mawal Restaurant and White Cat Laundry with 16 colleagues and 1 supervisor and operated for 16 hours.

 Achieved full guest satisfaction with high quality. Met the budget and see that the staff are motivated in their role for high productivity.

Duration: October 1997 to May 1998

Company: Radiant Laundry & Dry Cleaners, Dubai, U.A.E

Designation: Operations Manager

Job profile:

 In-charge of the operations and staffing of 132 with multi nationalities.

 Handled the guest complaints with full satisfaction.

 Operated 23 branches and contracts

Duration: June 1995 to September 1997

Company: Forte Grand Jumeirah Beach Hotel, Dubai, U.A.E

Designation: Laundry Manager

Job profile:

 Handled the operations of the laundry and uniform room

 Involved in Ozone wash system

 Handled all Laundry staff, Guest Laundry & Hotel Linen with 21 staff of multi nationalities of six nations with one supervisor.

 Monthly production report

 Monthly consumption report

 Reporting to Executive Housekeeper

Duration: April 1994 to August 1994

Company: Salahedin Hotel, Riyadh, Saudi Arabia

Designation: Laundry Manager

Job profile:

 Handled the operations of the laundry

 Handled all kinds of Laundry jobs

 Preparing daily Summary sheet monthly reports

 I worked as Laundry Manager cum Housekeeping In-charge and handled 23 staff with 4 Supervisors.

Duration: February 1995 to May 1995 & December 1989 to May 1993

Company: Martinizing Laundry & Dry Cleaners, Bahrain

Designation: Manager

Job profile:

 Responsible for the production, sales, quality control, costing, planning, budgeting and purchasing.

 Operated over 11 branches and five hotel contracts including American Base laundry with 37 staff and 2 supervisors.

 In 1991 Martinizing installed a range of latest computerized machines from America and was put completely under my supervision

 Preparing daily Summary sheet and monthly reports, invoices of clients

Duration: January 1988 to July 1989

Company: Subhash Corporation, Mumbai, India

Designation: Sales Executive

Job profile:

 After a long stint at Oman and Iraq, I joined this company

 Responsible for obtaining and submitting tenders from Government Offices

 Responsible obtaining bulk Industrial supply orders

 In-charge for ensuring and maintaining a very prompt and efficient supply line to these industries

 Handled the planning, coordination, sales promotions

Duration: September 1985 to December 1987

Company: Oman Sheraton, Muscat

Designation: Laundry Manager

Job profile:

 Joined this company after gaining over 4 years experience at Basrah Sheraton, Iraq

 The Sheraton group recognized my skills, experience, performance at work and exposure to the latest equipments and chemicals

 Responsible for organizing laundry for AGCC Conference during October 1985

 Successfully organized my department well in time and helped my company to achieve its well known top class service

 Responsible for planning, directing, controlling and coordinating all the activities of the laundry of 308 room hotel.

 Besides in-house guest laundry and dry-cleaning, the department rendered service to outside guests as well with 22 staff with 1 Supervisor.

 Received all inter department training in Housekeeping, Front office, sales etc. which helped me to gain insight into the operation of these departments

 Replaced the Executive Housekeeper in her absence

Duration: September 1981 to September 1985

Company: Basrah Sheraton, Iraq

Designation: Laundry Manager

Job profile:

 Joined this company as an Assistant Laundry Manager

 Upon my skills, efficiency and performance I was promoted to the post of Laundry Manager

 The Hotel of 208 rooms is well equipped with fully automatic laundry and dry – cleaning machines manufactured by Asahi of Japan

 Was put on the Duty Manager’s roster which gave me ample opportunity to gain an insight in the operations of various departments

 Took charge of the Housekeeping in the period of vacation of the Executive Housekeeper

 Handled laundry with 10 staff with one Supervisor most of them locals.

Duration: 1979 to 1981

Company: Super Dry Cleaners, Goa, India

Designation: Laundry Manager

Job profile:

 Was appointed as the Manager to commence a new commercial Laundry under my supervision

 I completed the project well in time and quickly established business

 Took initiative in an aggressive campaign to capture business from almost all 05 star hotels in Goa

 Looked after the fully mechanized laundry which had about 22 staff

 Responsible for planning, sales, production, quality control, costing, budgeting and handling customer complaints

Duration: 1972 to 1979

Company: Electricity Department Goa, India

Designation: Communication Department

Duration: August 1971 to December 1971

Company: Indian Navy Vasco–de-Gama Goa, India

Designation: Communication Department – Government of India - Goa

Educational

Qualification

 Bachelor of Arts (B.A)

 Training in Washing Machines

Computer

Proficiency

 MS Office – Word, Excel

 Internet browsing, E-mail

Special

Achievements

 Opening and operation of Oman Sheraton Laundry for the 1st AGCC Conference in Muscat, Oman

Responsibilities – Laundry and Dry Cleaning both Hotels & Commercial

 Preparation of project reports of new laundries

 Evaluation of Laundry equipments, Washing processes & Chemicals

 Planning and servicing external Laundry contracts

 Planning and operations of Laundry services

 Preparing of operational budgets

 Staffing and allied responsibilities

 Customer relations

Equipments

Handled

 Washer Extractors – Card operated pre – programmed steam and Electrical heated

Capacity: from 20lbs to 400 lbs

 Drying Tumblers – Steam / Electrical / Oil Heated

Capacity: from 30lbs to 200lbs

 Pressing Machines Hot Head – Steam Heated

 Dry cleaning presses – Steam Heated

 Flat work ironers with folders – Steam heated. Chest type and Roller type. Single Roller and Two rollers

Capacity: from 60 to 800pcs per hour

 Dry cleaning machine – manual, semi – auto and automatic

Capacity: 12lbs to 60lbs

 Form finishers, pant topper, cabinet presses

 Tunnel Finisher

Capacity: 10pcs to 50pcs per hour

 Steam Boiler Oil Fired and Electrical

Capacity: 1750lbs

 Manufacturers from Japan, USA, Europe

 Have been involved in evaluating and operating Ozone Wash Systems too

Language

Skills

 English, Hindi, Marathi, Konkani and Basic Arabic

Sports

 Football, Volleyball and Yoga Meditation

Personal Date of Birth: 25 October 1951

Details Place of Birth: Merces, Goa, India

Passport No.: A4683496

Issued date: 17/8/98

Expiry date: 16/8/2018

Issued at: Dubai

Nationality: Indian

Father’s Name: Late Keshav Priolkar

Visa: Employment

Driving Licence: Holding a valid U.A.E., driving licence. Omani and Bahraini licence (expired)

Benefits given

By Present

Employers

 Fully furnished 3BR flat

 Annual return airfare for me and wife

 Free food, Medical Insurance (Gold card)

 Free Laundry

 Transport allowance

 Annual bonus

References

Will be provided on request

Contact this candidate