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Customer Service Sales

Location:
Huntsville, AL, 35758
Salary:
35,000+
Posted:
August 27, 2010

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Resume:

*** ***** **** ***. *** MADISON, AL *****

PHONE 256-***-**** • E-MAIL k1vs8y@r.postjobfree.com

CHRISTINA D. GOINES

SUMMARY

A professional with 14 years of experience in the Graphic Design, Printed Media, Sales, Marketing and Customer Service field. A leader as well as team player in all facets of the workplace with a desire to grow in knowledge and ability. Avid Adobe software user as well as Quark Xpress (Mac and PC based) as well as Microsoft Office.

EDUCATION

1993-1996 Calhoun Community College Decatur, AL

• AAS in Computer Graphics

Full Scholarship

President’s and Dean’s Lists

SUMMARY OF QUALIFICATIONS

2007-Present Bryant Aesthetic Dentistry – Contract Huntsville, AL

Marketing Director/Graphic Designer

• Increase patient base and practice profit through various mediums

• Coordinate quarterly smile seminars (advertisements, registrations,

give-a-ways, PowerPoint presentations, guest information, décor, and

setup) in an effort to attract new patients, educate them, and grow the practice

• Successfully coordinate fundraisers for Dental Mission Trips

• Website design and maintenance/ Social Media site setup and updates

• Submit information for quarterly newsletters (including composing

editorial)

• Handle all general practice advertisements and announcements

(newspaper, magazine, radio, postings, phone book, newsletter, etc.)

• Design and layout all marketing materials (stationary, ads, email

blasts, postcards, posters, seminar materials, etc.)

• Implement patient referral and new patient incentives

• Generate monthly reports of new patients and marketing ROI

• Take patient intra-oral photos

Previously:

- Answered phones

- Scheduled Patients

- Handled Patient Confirmations and Concerns

2000-Present Kreashuns Graphics Group - Freelance

Senior Graphic Artist/Owner

• Customer service. Communicate with clients as to what their needs are

and when they expect projects to be complete

• Sales and Marketing

• Distribute work to other graphic artists as needed

• Create graphics for websites, brochure and magazine layout & design (Health for America, Health (Canada), Indulge (Canada), Culture & Leisure Magazine, Cohesion Magazine, Golf News, All American Senior Magazine, All About Magazine); ads, logo design, flyers, posters, and more under tight deadlines

• Take care of client proofing and approval process

2001-2005 Cinram, Inc. Huntsville, AL

Senior Graphic Artist/Graphics Lead

• Prioritize and distribute projects.

• Make modifications to artwork and templates and output film and

proofs for turnkey (booklets, trays, VHS sleeves, etc.).

• Extensive communication with clients and vendors concerning

complications or potential problems with artwork and electronic files.

• Offer suggestions as to how clients may remedy problems or modify

artwork to receive quality print.

• E-mail specifications and templates to clients.

• Train new and existing employees on software usage, processes, and

various duties of graphic artists.

• Meet with vendors to view and test new equipment and products.

• Keep track of software upgrades (purchasing when necessary).

• Troubleshoot problems with equipment ordering parts when necessary

and/or performing equipment maintenance to include processor cleaning and chemical

replenishment.

1998-2000 Cinram, Inc. Huntsville, AL

Graphic Artist

• Download electronic files from e-mail and FTP site.

• Modify and set up customer supplied artwork for DVD, CD, and VHS

labels to prepare for film output and print.

• Troubleshoot problems with customer-supplied files.

• Typesetting, scanning, and reproducing artwork electronically.

• Output film (negative and positive) according to Cinram specifications.

• Produce match prints.

• Duplicate and convert film from negative to positive using film

exposure unit and film processor.

1996-1998 Disc Manufacturing, Inc. Huntsville, AL

Artwork Coordinator

• Inspected artwork and film to determine whether or not it met

company specifications for screen and offset printing.

• Communicated to CSR as to why film failed inspection.

• Entered into database film status.

• Made minor modifications to film to enhance print quality.

Special Interests

 Graphic design, marketing, weight loss, health, wellness, fitness and beauty, teaching



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