Customer Service Sales Representative

**** ******** ***** ***** • MOBILE,ALABAMA *****

Phone 251-***-**** • E-mail ******.*.*****@*****.****.***

SHANTA DENISIA WHITE

OBJECTIVE

A position as a Career Services Assistant with strong interpersonal and organizational skills with a variety of challenges and responsibilities.

EDUCATION

Bachelor of Science, Business, May 2012

University of South Alabama, Mobile, Alabama

Bachelor of Science, Journalism/Communication, May 2007

University of Mobile College, Eight Mile, Alabama

RELEVANT COURSEWORK

Customer Service

Internet Research

Planning and Scheduling

Telephone Reception

Record/Management

Word Processing

PROFESSIONAL EXPERIENCE

Administrative Support Technician, June 2007-Present

Bowhead Technology “U.S. Army Corp of Engineers “Mobile, Alabama

Organizes, sort and assign mail distribution for all the team members

Creates, copies, and edits Microsoft Word documents

Handles calls and promptly forwards them to appropriate team member

Enters contract numbers into the Microsoft spreadsheet

Maintains electronic records management system for all incoming and outgoing correspondence

Retrieves and prints a variety of documents

EMPLOYMENT EXPERIENCE

Sales Representative, August 2003-August 2005

Dillard’s Department Store , Malbis, Alabama

Reviewed and submitted payments

Followed and established procedures for processing receipts, cash etc.

Monitored customers accounts for delayed payments

Established friendly yet professional atmosphere that promoted attentive customer service and respect for co-workers

Computer Lab Assistant, August 2003-August 2007

University of Mobile College, Eight Mile, Alabama

Responsible for installing software into the computers

Greeted students, guests, and employees.

COMPUTER SKILLS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Publisher

Keyboarding

REFERENCES

Ms. Delmarsha Rigsby (Superior Solutions Inc.) 228-***-****

Mrs. Rhonda Lenoir (U.S. Army Corp of Engineers) 251-***-****

Dr. Roy Ryder (University of South Alabama) 251-***-****

Contact this candidate