Professional Management
Resume:
Shelia Simon
P.O Box **
Greenville, Ga. *****
706-***-**** Cell
E-mail: ***************@*****.***
OVERVIEW A high-energy motivated peak-performance with a verifiable record
Of leadership skills within diverse environments. Highly creative,
Recognized as a result-oriented and solution-focused individual.
Area of strength include:
Decision-Making skills Team Building Skills
Problem-Solving abilities Motivating & Coaching skills
Organizational Skills Computer literate
EXPERIENCE
2004-Present Meriwether County Board of Education Greenville, GA.
COMPUTER TECHNICIAN
• Hands-on, professional experience for both configuration and deconfiguration Departments with various hardware and software installation, configuration, troubleshooting and upgrades for brand name PC, server and laptop computers and peripherals according to ISO 9002 requirements.
• Building systems, which includes integrated design and optimization for the personal user
• Installed and upgraded computer and network components
• Setup of multiple computers for internet access through proxies and other sources
• installation and technical assistance with hardware and software
• Provided telephone support for software and hardware to existing
customer base
• Wide range of installation and troubleshooting – memory, network cards, modems, CPU, laser and inkjet printers, scanners, CD-ROMs, floppy and hard drives, multimedia etc.
• In depth knowledge of operating systems such as MS DOS, WINDOWS, 95, 98, ME, 2000, and NT
• Some WEB design skills
• Photoshop, editing software skills
• Quicken, and Quick book payroll software
• Interfaced with 50-60 users and specifications as well as providing on/off-site support for singe and networked computers
• Data Analysis (utilizing MS Excel, PowerPoint, Quatro Pro and other tools), reporting to board of Education
2002-2004 Deep South Home Cooking & Catering Warm Springs, GA.
OPERATION DIRECTOR
• Successfully managed a family restaurant, increasing sales by 50 percent through quality food, exceptional service, and family value.
• Maintained expenses below budget through accurate planning, waste
reduction, purchasing, and cost-effective operating procedures
• Planned and managed significant remodeling projects that enhanced the environment of the facility.
• Developed marketing campaigns to increase visibility of the restaurant, analyzed market demographics, defined the target market, and determined advertisement placement.
• Planned menus, estimated food and beverage costs, and purchased
inventory.
• Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.
1990-2004 McUSA Panasonic Peachtree City, GA.
VALIDATION SUPERVISOR
• Provided technical support to design engineers and technicians
• Supervised and trained associate engineers and technicians
• Implemented and maintained new and existing computer programs
• Developed and maintained procedure documentation, test software, and test plans
• Provided technical support to manufacturing operation division
PRODUCTION SUPERVISOR
• Supervised and motivated a staff of 50 employees
• Improved productivity and morale by initiating systems for accountability and by instituting effective training programs
• Led a cross-functional team with representatives from manufacturing,
customer service, technical service and quality to ensure continued
quality improvement to meet customer standards.
• Prepared written status reports for senior management detailing open
action items and launch status
EDUCATION
Griffin Technical College, Griffin, Ga. CIS Programmer, Associate Degree 2001
Professional Career Development Institute, Roswell, Ga. PC Repair Technician 1999
Spalidng County Vocation Tech, Griffin, Ga. Secretaril Science.....Certificate
Spalding County Vocation Tech, Griffin, Ga. Data Processing ........Certificate
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