Customer Service Data Entry
Resume:
Andrea Oliver
Forest Park, IL 60130
**********@*****.***
OBJECTIVE
To obtain a position in Histology where I can build upon the skills and knowledge I have already obtained.
EDUCATION
Mar. 2009-Feb. 2010 Keiser University Orlando, FL
Associates of Science degree in Histotechnology
2002-2004 FL Hospital of Health Sciences Orlando, FL
Completed classes in Radiography program
HISTOLOGY EXPERIENCE
Laboratory Corporations of America April 2011 to August 2012 Memphis, TN
Histotechnician
• Receive tissue specimens from surgical and diagnostic cases
• Accession of patient samples and maintain sample ordering in accordance with laboratory policies
• tTrim specimens into blocks/cut 30 blocks an hour/ fix tissue in formalin or other fixing solutions, as appropriate
• Tissue processing duties including fixation, dehydration, clearing, and paraffin infiltration of tissue samples
• Tissue embedding/25 blocks an hour
• Operate and maintain all laboratory instrumentation in accordance with laboratory guidelines
• Section tissue blocks for routine and special staining, Ventana instrumentation
• Stain tissue samples using routine H&E and special staining procedures
• Assist laboratory aides in selecting proper stains in order to bring out certain tissue elements as required for diagnosis
• Inventory supplies and equipment and prepare requisition forms to replenish depleted supplies, as needed
Feb. 2010 Dermpath Orlando, FL
Student Histotechnician
• Assisted with the embedding of body tissues in their proper orientations for the preparation of cutting tissue blocks with the microtome; assisted with replacing and rotating the staining reagents in the automated stainer, as well as operating the automated cover slipping machine
Jan. 2010 Holmes Regional Melbourne, FL
Student Histotechnician
• Gained hands on experience grossing the specimens, processing different kinds of tissues, embedding, cutting and preparation of special stains
PROFESSIONAL EXPERIENCE
2008 Spherion/Hewitt Orlando, FL
Customer Service
2008 Sears Home Improvement Orlando, FL
Appointment Specialist
2004-2007 Center of Behavioral Health Orlando, FL
Receptionist
• Provided superior customer service in assisting facility visitors; proficiently supported administrative operations ranging from word-processing/typing and spreadsheet data entry to information system maintenance
2002-2004 Florida Hospital College Orlando, FL
Student Work Study
• Effectively applied strong organization skills toward managing the check-in/ check-out of computer lab books/course materials for the campus Learning Resource Center
SKILLS/CERTIFICATIONS
• Excellent communications and customer service skills, as well as able to perform organizational and office administration duties; able to perform tasks unsupervised
• Certified Phlebotomist, first aid, HIV
ASCP HT Certification Histotechnology A.S Degree
REFERENCES
Laboratory Corporation of America
Cindy Lazar (Supervisor)
930 Madison Ave.
Memphis, TN 38120
Dr Louisa Balazs
Pathologist/Medical Director
930 Madison Ave
Memphis TN 38103
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